Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your Mobile Banking Platform is designed for seamless expansion as required. With FINANTEQ’s array of products and components—such as SuperWallet, Pocket Branch, Mobile Token, and Smartwatch Starter Kit—you can provide a comprehensive mobile experience tailored for your customers. We pride ourselves on offering an all-encompassing solution, beginning with consulting and UX Design and culminating in the deployment of your application on the App Store and Google Play. Discover the data-driven no-code platform that enables rapid enhancements to digital banking within hours. Pocket Branch serves as an innovative communication channel for banks, allowing your customers to engage in banking through video, audio, or text chat. The platform is optimized for both Mobile and Web experiences, ensuring accessibility across devices. SuperWallet encompasses a suite of lifestyle management services hosted in the cloud, transforming your existing mobile banking app into a more interactive hub by providing access to a wide range of m-commerce services without the need for multiple separate applications. This integration not only enhances customer engagement but also streamlines their banking experience in a modern and efficient manner.

Description

WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Pay Yes 
Google Pay Yes 

Integrations

Apple Pay No 
Google Pay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

FINANTEQ

Founded

2015

Country

Poland

Website

finanteq.com

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/

Product Features

Mobile Banking

Bill Payment Yes 
Biometric Yes 
Cash Management Yes 
Chat / Messaging Yes 
Cross Selling Functionality Yes 
Digital Wallet Yes 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking Yes 
Transaction Monitoring Yes 
Voice Banking Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

Sybrin Apex Reviews

Sybrin Apex

Sybrin
WWS Mobile Reviews

WWS Mobile

Auriga
Novopay Reviews

Novopay

Novopay Solutions
VeriChannel Reviews

VeriChannel

VeriPark
VeriBranch Reviews

VeriBranch

VeriPark
Doocat Banking Reviews

Doocat Banking

Energize Global Services