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Description
FEX DMS stands out as the premier web-based dealer management system in the industry. It effectively manages all facets of vehicle oversight, encompassing expenses, valuations, descriptions, and the online distribution of inventory. Among its additional features, FEX DMS offers a state-of-the-art loan servicing platform tailored for BHPH operations, seamlessly integrated with FEX EPS and linked to lenders such as Route One. The pricing model is tailored to the dealership's size, and it offers flexible month-to-month agreements without the burden of long-term contracts. In the fast-paced world of auto dealerships, having solutions that are both effective and compliant is essential. We evaluate and implement the most effective technologies to enhance your dealership's operations and efficiency. Our commitment is to ensure these technologies remain effective in the long run, allowing you to focus on driving revenue rather than dealing with software maintenance. A growing number of Used Car Dealers and Finance Companies are making the switch to FEX DMS for these very reasons! Additionally, this adaptability helps dealerships stay competitive in a constantly evolving market.
Description
Mia is an advanced conversational agent designed specifically for car dealerships, enabling the automation of both inbound and outbound customer communications around the clock. It effectively manages calls, texts, and emails, possesses multilingual capabilities, and can schedule appointments or direct inquiries in accordance with dealership procedures. By integrating seamlessly with dealership systems, such as inventory management, customer relationship management, and service scheduling, Mia ensures that responses remain consistent and intelligent while adhering to brand standards. This innovative agent operates across various workflows—sales, service, and reception—transforming missed opportunities into potential revenue and relieving human employees from monotonous duties. Mia guarantees continuous availability, even outside of regular business hours, and maintains a smooth conversational flow, with the ability to handle multiple languages and escalate issues to human staff when necessary. By streamlining operations, Mia not only enhances customer experience but also significantly boosts efficiency within the dealership environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Dealer-FX
No
Dealertrack DMS
No
ERA-IGNITE
No
Tekion
No
VinSolutions Connect CRM
No
Xtime
No
vAuto
No
Integrations
Dealer-FX
Yes
Dealertrack DMS
Yes
ERA-IGNITE
Yes
Tekion
Yes
VinSolutions Connect CRM
Yes
Xtime
Yes
vAuto
Yes
Pricing Details
$115 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Finance Express
Founded
2001
Country
United States
Website
www.financeexpress.com
Vendor Details
Company Name
Mia
Country
United States
Website
www.mia.inc/
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
Yes
Collections Management
Yes
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
No
New Car Dealer
Yes
New Car Lot
No
Online Inventory
Yes
Parts Management
No
Sales Management
Yes
Service Department
No
Used Car Lot
Yes
Website Integration
Yes
Dealership Management
Accounting
No
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
Equipment Dealerships
No
F&I Management
No
Financing Management
No
Form Printing
No
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
No
Powersports Dealerships
No
RV Dealerships
No
Service Department
No
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
