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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Transform eyeing into buying by connecting and engaging with your customers online just as you would in a physical store. By utilizing live video streams, you can experience a remarkable 41% increase in conversions after customers watch just one session. With 80% of consumers favoring video content over traditional written descriptions, customer interactions are redefined for the digital age. Empower your in-store employees to become a dynamic digital sales force with minimal effort. Easily integrate Eyezon’s highly customizable button, allowing for seamless customer engagement on your website. When a customer requests a live video stream, your staff will be instantly alerted via our user-friendly mobile app, ensuring prompt interaction. With Eyezon, selling becomes more efficient and cost-effective, offering a flexible solution that fits your budget. By adopting our web-to-mobile approach, your team can maintain meaningful conversations with customers through our beautifully designed, custom app, ultimately maximizing your sales potential. This innovative way of selling not only enhances customer satisfaction but also drives loyalty and repeat business.

Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Platform No 
Gorgias No 
Intercom No 
LiveChat No 
Magento No 
Olark No 
Salesforce Agentforce Commerce No 
Shopify No 
Tidio No 
WooCommerce No 
Zendesk No 

Integrations

Adobe Experience Platform Yes 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Magento Yes 
Olark Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Tidio Yes 
WooCommerce Yes 
Zendesk Yes 

Pricing Details

$1
Free Trial Yes 
Free Version Yes 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Eyezon

Founded

2017

Country

Singapore

Website

eyezon.live

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Product Features

Live Streaming

Access Control No 
Audience Analytics Yes 
Audience Engagement Yes 
Browser-based No 
Customizable Branding Yes 
Encoding No 
Event Scheduling No 
Live Streaming Production Yes 
Moderation Yes 
Monetization Tools Yes 
Multi-Screen / Split-Screen Yes 
Multiple Camera Feeds Yes 
Multistreaming Yes 
Session Recording Yes 
Social Media Integration No 
Streaming Platform Integration No 

Alternatives

Alternatives

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