Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Extenda equips your IT department with essential technical expertise and adaptable resources to fulfill their strategic aims. Since 1969, we have been a trusted partner for businesses seeking assistance in areas like security, backups, communications, development, and desktop support, allowing them to outsource specialized IT applications and projects effectively. We offer comprehensive company-wide support services while also specializing in targeted projects to help you meet your organizational goals. Over the decades, Extenda has honed its skills in designing, installing, and managing both onsite and remote desktop support operations tailored to our clients' needs. Our extensive desktop support services and deep knowledge enhance efficiencies across our varied customer base. With a team of Cisco-certified engineers, we ensure your data remains secure and help reduce the financial burden of virus or intrusion recovery by aligning your network with the latest critical security measures for routers, switches, firewalls, and virtual private networks. Additionally, our commitment to ongoing innovation and customer satisfaction sets us apart as a leader in the IT support industry.
Description
UniVoIP's innovative software and solutions drive productivity, efficiency, and performance while embracing and surpassing today's most challenging business communication trends.
OfficeConnect™ is the principal product. It delivers 500+ PBX, Omnichannel Contact Center, and Unified Communication features via private or public networking options in a multiinstance infrastructure.
UniVoIP also offers UniBridge which is a powerful, high-definition audio, video, and web conferencing solution, screen sharing sharing and meeting logs. It offers summaries, timestamps and summaries and no software download.
API Access
Has API
No
API Access
Has API
No
Integrations
LexisNexis Predictive Modeling
No
Microsoft 365
No
Microsoft Outlook
No
Salesforce
No
Sugar Sell
No
Zendesk
No
Zendesk Sell
No
Integrations
LexisNexis Predictive Modeling
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Salesforce
Yes
Sugar Sell
Yes
Zendesk
Yes
Zendesk Sell
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Extenda Networks
Country
United States
Website
www.teamextenda.com
Vendor Details
Company Name
UniVoIP
Founded
2005
Country
United States
Website
univoip.com
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
Yes
Multi-User Collaboration
No
Voice Mail
Yes