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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Expo XT offers sophisticated UC Analytics that span multiple platforms and channels, enhancing communication efficiency. Whether it's addressing hunt groups, troubleshooting Auto Attendants and IVR, or analyzing user performance and agent metrics, Expo XT equips you with the critical insights necessary for making informed improvements to your voice calls, video meetings, and overall collaboration efforts. Built on Power BI, this tool seamlessly integrates with various systems including Webex Calling, Cisco UCM, UCCX, CUBE, Zoom, Teams, NICE CXone, among others. Moreover, it provides an economical pricing structure, starting at just 100 extensions, making it accessible for organizations of different sizes. With Expo XT, businesses can transform their communication strategies and drive better engagement outcomes.

Description

Vyopta revolutionizes the way IT teams and users address and manage issues related to collaboration experiences, ensuring seamless collaboration from any location. It provides a unified view through real-time monitoring, quality experience assessments, proactive alerts, and automated reporting tools. The platform delivers practical insights into workspace usage and performance, promoting safe and effective operations while maximizing investments in real estate and technology. By enhancing employee productivity, engagement, and well-being through immediate access to user engagement metrics and quality intelligence, organizations benefit from a comprehensive perspective on their hybrid collaboration setups. It offers visibility across platforms such as Microsoft 365, Zoom, Cisco, and Google Workspaces, allowing teams to spot potential quality and reliability challenges. By incorporating intelligent diagnostics, it significantly shortens troubleshooting durations. Additionally, the platform offers room analytics to assess space utilization and measures meeting equity across various individuals and teams, helping to pinpoint and eliminate disruptive meeting habits. This holistic approach ultimately empowers organizations to fine-tune their collaboration strategies and enhance overall workflow efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Zoom Yes 
Cisco Webex No 
Cisco Webex Calling Yes 
Google Workspace No 
Microsoft 365 No 
Microsoft Power BI Yes 
Microsoft Teams Yes 
NiCE CXone Mpower Yes 

Integrations

Zoom Yes 
Cisco Webex Yes 
Cisco Webex Calling No 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Power BI No 
Microsoft Teams No 
NiCE CXone Mpower No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Metropolis Technologies

Country

United States

Website

www.metropolis.com

Vendor Details

Company Name

Vyopta

Founded

2007

Country

United States

Website

www.vyopta.com

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting Yes 
Dashboard No 
Data Analysis Yes 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics Yes 

Alternatives

Alternatives