Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Expo XT offers sophisticated UC Analytics that span multiple platforms and channels, enhancing communication efficiency. Whether it's addressing hunt groups, troubleshooting Auto Attendants and IVR, or analyzing user performance and agent metrics, Expo XT equips you with the critical insights necessary for making informed improvements to your voice calls, video meetings, and overall collaboration efforts. Built on Power BI, this tool seamlessly integrates with various systems including Webex Calling, Cisco UCM, UCCX, CUBE, Zoom, Teams, NICE CXone, among others. Moreover, it provides an economical pricing structure, starting at just 100 extensions, making it accessible for organizations of different sizes. With Expo XT, businesses can transform their communication strategies and drive better engagement outcomes.
Description
Vyopta revolutionizes the way IT teams and users address and manage issues related to collaboration experiences, ensuring seamless collaboration from any location. It provides a unified view through real-time monitoring, quality experience assessments, proactive alerts, and automated reporting tools. The platform delivers practical insights into workspace usage and performance, promoting safe and effective operations while maximizing investments in real estate and technology. By enhancing employee productivity, engagement, and well-being through immediate access to user engagement metrics and quality intelligence, organizations benefit from a comprehensive perspective on their hybrid collaboration setups. It offers visibility across platforms such as Microsoft 365, Zoom, Cisco, and Google Workspaces, allowing teams to spot potential quality and reliability challenges. By incorporating intelligent diagnostics, it significantly shortens troubleshooting durations. Additionally, the platform offers room analytics to assess space utilization and measures meeting equity across various individuals and teams, helping to pinpoint and eliminate disruptive meeting habits. This holistic approach ultimately empowers organizations to fine-tune their collaboration strategies and enhance overall workflow efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Zoom
Yes
Cisco Webex
No
Cisco Webex Calling
Yes
Google Workspace
No
Microsoft 365
No
Microsoft Power BI
Yes
Microsoft Teams
Yes
NiCE CXone Mpower
Yes
Integrations
Zoom
Yes
Cisco Webex
Yes
Cisco Webex Calling
No
Google Workspace
Yes
Microsoft 365
Yes
Microsoft Power BI
No
Microsoft Teams
No
NiCE CXone Mpower
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Metropolis Technologies
Country
United States
Website
www.metropolis.com
Vendor Details
Company Name
Vyopta
Founded
2007
Country
United States
Website
www.vyopta.com
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
Yes
Dashboard
No
Data Analysis
Yes
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
Yes
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
Yes