Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Expo XT offers sophisticated UC Analytics that span multiple platforms and channels, enhancing communication efficiency. Whether it's addressing hunt groups, troubleshooting Auto Attendants and IVR, or analyzing user performance and agent metrics, Expo XT equips you with the critical insights necessary for making informed improvements to your voice calls, video meetings, and overall collaboration efforts. Built on Power BI, this tool seamlessly integrates with various systems including Webex Calling, Cisco UCM, UCCX, CUBE, Zoom, Teams, NICE CXone, among others. Moreover, it provides an economical pricing structure, starting at just 100 extensions, making it accessible for organizations of different sizes. With Expo XT, businesses can transform their communication strategies and drive better engagement outcomes.
Description
Intrado provides a cloud-based enterprise-grade calling solution that is fully hosted and managed. This includes team collaboration which includes messaging, meeting and mobility solutions as well as the benefits and features of Cisco Webex devices. VoiceMaxx CE also includes Cisco Hosted Collaboration Solution, (HCS), which is a cloud service that builds on Cisco's tried-and-true on-premises Call Manager offering. This makes it an ideal service choice for medium to large companies switching from a premise-based service. Intrado fully supports this solution with geo-redundant Data Centers, which provide enhanced business continuity and disaster recovery. Intrado engineers are available 24/7 to support you.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cisco Jabber
No
Cisco Webex
No
Cisco Webex Calling
Yes
Dropbox
No
Microsoft Power BI
Yes
Microsoft Teams
Yes
NiCE CXone Mpower
Yes
Salesforce
No
Zoom
Yes
Integrations
Cisco Jabber
Yes
Cisco Webex
Yes
Cisco Webex Calling
No
Dropbox
Yes
Microsoft Power BI
No
Microsoft Teams
No
NiCE CXone Mpower
No
Salesforce
Yes
Zoom
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$25.00/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Metropolis Technologies
Country
United States
Website
www.metropolis.com
Vendor Details
Company Name
Intrado
Founded
1986
Country
United States
Website
www.intrado.com/en/enterprise-collaboration/calling/voicemaxx-ce
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes