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Average Ratings 0 Ratings

Total
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support

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Description

Enhance your sales by creating superior buying experiences. ExpertVoice stands as the largest advocacy marketing network globally, housing a vast community of experts. Our network boasts over 1,000,000 vetted professionals, including retail sales associates and category specialists, who possess a deep passion and wealth of knowledge about products from more than 30 distinct categories. Through ExpertVoice, brands have the capability to monitor various campaign metrics such as reach, recommendation likelihood, completed training, content engagement, and seeded products. The endorsements from our experts significantly boost consideration for your brand, leading to improved conversion rates when customers are ready to make a purchase. In addition, leveraging these insights allows brands to refine their marketing strategies for even greater effectiveness.

Description

Effortlessly capture the voice of your customers and integrate it into all facets of your organization. Enhance the effectiveness of your Customer Marketing initiatives without the need for additional personnel. Customers tend to place greater trust in the experiences and opinions of their peers and colleagues rather than in your marketing and sales messages. Therefore, one of the most crucial actions B2B marketers can take to foster growth is to cultivate satisfied, successful customers and leverage their voices and narratives to build trust and motivate potential buyers to act. This approach is what we refer to as Customer Marketing. SlapFive stands out as the pioneering Customer Marketing Software platform, designed to position your customer voice at the core of your business operations. With SlapFive, your marketing, sales, and service teams collaborate to gather customer experiences and insights, organize them into compelling customer stories, and utilize these narratives as evidence to attract, engage, and retain customers effectively. By doing so, you can enhance customer lifetime value through increased engagement and loyalty, ultimately leading to sustained business success. Furthermore, this strategy allows for a shared understanding across teams, ensuring that every department is aligned with the customer’s perspective.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectPointz Yes 
ReferenceEdge No 

Integrations

ConnectPointz No 
ReferenceEdge Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ExpertVoice

Founded

2010

Country

United States

Website

www.expertvoice.com

Vendor Details

Company Name

SlapFive

Founded

2015

Country

United States

Website

www.slapfive.com

Product Features

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label No 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management Yes 
Content Management Yes 
Conversion Tracking Yes 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Alternatives

Alternatives

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Club

Club (formerly Brandbassador)
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Orca

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