Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ExpenseLogic’s online platform offers a comprehensive suite of business operations data, including vendor information, invoice specifics, financial transactions, MACD orders, contract terms, and asset management, which empowers organizations to effectively oversee various vendors, end-users, and daily purchases. The ExpenseLogic™ software is an essential tool for managing expenses, as it significantly reduces the time spent on billing and automatically detects costly errors and fees. RadiusPoint adopts a customized setup strategy, incorporating every critical detail into the database that enhances your organization’s efficiency. This approach ensures that previously unmanageable invoices can now be processed, audited, and settled promptly. Billing discrepancies not only drain your company's finances but also require your staff's valuable time to pinpoint and resolve each invoice, as well as to liaise with vendors for refunds. Furthermore, by streamlining these processes, ExpenseLogic ultimately contributes to enhanced operational productivity and cost savings for businesses.
Description
At Soft-ex, we empower Digital Service Providers (DSPs) to improve customer satisfaction while lowering their billing and customer service expenses through our innovative interactive billing communications solutions designed for both B2B and B2C markets. For Unified Communications (UC) providers along with their enterprise customers, we offer cutting-edge UC analytics solutions aimed at enhancing infrastructure efficiency, performance metrics, and cost management in collaboration efforts. Our offerings yield measurable benefits by effectively consolidating and utilizing existing billing systems (such as CSG, Amdocs, and Netcracker) alongside UC platforms (including Microsoft Teams, Cisco HCS/Webex Calling, Zoom, Mitel, and Avaya). As a recognized technical partner of leading players in the UC market, we provide unique value to resellers of Session Border Controllers (SBCs) in response to the growing needs of enterprise clients. Our integration capabilities ensure a smooth transition, whether you are launching new systems or replacing outdated ones, thereby maintaining a crucial link between billing communications and collaboration analytics for your customers. This approach not only fosters better customer engagement but also strengthens the overall operational framework for service providers.
API Access
Has API
No
API Access
Has API
No
Integrations
Amdocs Customer Experience Suite
No
Avaya Cloud Office
No
Cisco CX Cloud
No
MiCloud Connect
No
Microsoft Teams
No
Netcracker
No
Zoom
No
Integrations
Amdocs Customer Experience Suite
Yes
Avaya Cloud Office
Yes
Cisco CX Cloud
Yes
MiCloud Connect
Yes
Microsoft Teams
Yes
Netcracker
Yes
Zoom
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
RadiusPoint
Founded
1992
Country
United States
Website
www.radiuspoint.com
Vendor Details
Company Name
Soft-ex
Founded
1989
Country
Ireland
Website
www.soft-ex.net/solution
Product Features
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
Yes
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
No
Meter Management
No
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
No
Water
No
Work Order Management
Yes
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No