Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Exceed Web Based Hotel Management Software is a robust property management system tailored specifically for the hospitality industry. Now available on the cloud, EXCEED Software is designed to address the comprehensive needs of hoteliers, making hotel management more streamlined and efficient while maximizing revenue opportunities. Are you prepared to enhance your guests' experiences with a contactless stay? This includes features such as seamless bookings, touchless arrivals, stays, departures, guest feedback, digital menus via QR codes, and a self-ordering POS system. Exceed Hotel Software caters to hotels, resorts, clubs, restaurants, and hotel chains with its cloud-based solutions accessible on smartphones, tablets, and laptops. Whether you are adopting technology for the first time or transitioning from another system, EXCEED Software offers numerous advantages, solidifying its status as the favored choice among hoteliers. From initial reservations to the final guest interactions, this software ensures a smooth operational flow. Its versatile capabilities enable properties to adapt quickly and effectively to the evolving needs of the hospitality landscape.
Description
PolarPuffin serves as an online tool designed for the analysis and enhancement of reviews specifically for independent hotels and hotel chains. It aggregates guest feedback from platforms such as Google, TripAdvisor, and Booking, utilizing Claude to pinpoint common praises and complaints while preserving the original languages. Weekly reports offer up to five actionable recommendations that are both practical and budget-friendly, identifying the hotel roles responsible for implementation and providing supporting reviews for each suggestion. Additionally, email notifications flag urgent or newly emerging issues, and follow-up assessments are conducted to measure changes in complaint levels at four and eight-week intervals after the implementation of any adjustments. The Hotel Pro plan additionally offers draft responses tailored to each guest's language and includes insights about the hotel’s restaurant or beach club in the same report. With PolarPuffin, hotel teams can effectively transform online feedback into designated operational tasks, ensuring that they monitor the effectiveness of these changes in addressing recurring guest issues. This comprehensive approach enables hotels to continuously improve their service based on real guest experiences and feedback.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AWS Marketplace
Yes
Booking.com
No
Google Business Profile
No
Tripadvisor
No
Integrations
AWS Marketplace
No
Booking.com
Yes
Google Business Profile
Yes
Tripadvisor
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bestman Software Solutions
Country
India
Website
exceedhms.com
Vendor Details
Company Name
Polargate
Country
Spain
Website
polarpuffin.com/en
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No