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Average Ratings 0 Ratings
Description
Evoriqa serves as an AI-driven customer support solution that leverages your existing knowledge base to assist customers through various channels, including website chat, AI site search, WhatsApp, voice, Instagram, Messenger, SMS, Slack, and email, all managed from a single, cohesive inbox. This platform not only captures leads and schedules appointments but also seamlessly transfers inquiries to human agents when necessary. Agencies can take advantage of white-label reseller options, and while there is a complimentary plan available, paid subscriptions begin at $29 per month. With its versatile features, Evoriqa aims to enhance customer engagement and streamline support operations.
Description
Unthread provides a seamless solution for managing conversations by automatically converting them into tickets and leveraging AI to prioritize, assign, and resolve issues instantly. Each new conversation is tracked as a ticket, complete with assignments and alerts to ensure nothing slips through the cracks. Enhance your response times by utilizing sophisticated assignment logic and well-defined escalation paths. Integrate your Slack interactions with various tools such as task managers, CRM systems, HRIS, and marketing platforms for a streamlined workflow. As customers engage via Slack, your team benefits from a robust ticketing system that allows them to manage the queue, initiate automation, and effectively transition between human and AI interactions. Recognizing that not all messages hold equal significance, Unthread enables users to prioritize critical tickets, easily involve team members, and escalate issues to meet SLA requirements. Incoming tickets are automatically categorized, allowing for detailed analysis of response and resolution times by category, which helps identify gaps in your documentation. Unthread serves as an all-encompassing inbox that consolidates tickets and insights from any source your customers utilize, thus empowering your team to provide exceptional service. With this tool, businesses can not only streamline operations but also enhance customer satisfaction through timely and efficient responses.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Asana
No
HubSpot CRM
No
HubSpot Customer Platform
No
Jira
No
Notion
No
Okta
No
Salesforce
No
Slack
No
Zapier
No
Integrations
Asana
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Jira
Yes
Notion
Yes
Okta
Yes
Salesforce
Yes
Slack
Yes
Zapier
Yes
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Evoriqa
Founded
2025
Country
United States
Website
techparser.io
Vendor Details
Company Name
Unthread
Country
United States
Website
unthread.io