Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
While it’s well known that unknown changes are the root cause of most stability issues, IT still struggles to know what actually changed. Until now…
Using AI-based analytics, Evolven detects and prioritizes risks triggered by actual, granular changes in configuration, application, infrastructure, and data so that you can prevent and rapidly resolve stability, compliance, and security issues. Despite the higher pace of changes in agile environments, the result is a greater user experience for customers. With Evolven, DevOps, CloudOps, and IT Ops teams experience greater visibility into their environments, fewer incidents and faster MTTR.
Description
InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cloud Foundry
Yes
Dynatrace
Yes
Genesys Cloud CX
No
PagerDuty
Yes
Splunk AppDynamics
Yes
Splunk IT Service Intelligence
Yes
Integrations
Cloud Foundry
No
Dynatrace
No
Genesys Cloud CX
Yes
PagerDuty
No
Splunk AppDynamics
No
Splunk IT Service Intelligence
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Evolven Software
Founded
2007
Country
United States
Website
www.evolven.com
Vendor Details
Company Name
InProd Solutions Pty Ltd
Country
Australia
Website
www.inprod.io
Product Features
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
Yes
Patch Management
Yes
Remote Access
No
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
Yes
Product Features
Software Configuration Management (SCM)
Automated Cleanup
No
Branch Merging
No
Code Review
No
Concurrency Management
No
Defect Tracking
No
Flexible Branching
No
Rapid Hotfix
No
Rapid Rebuilds
No
Regulatory Compliance
No
Version Control / Management
No
Workflow / Process Automation
No