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Description
Unlock the full capabilities of your workforce by leveraging top-tier collaboration tools from Microsoft and Cisco, seamlessly integrated with Evolve IP’s award-winning enterprise voice and communication services. Our customized Purpose-Built® solution is designed specifically for your organization, significantly enhancing employee productivity and fostering greater operational efficiency. With Evolve IP Desktop Services, including DaaS, RMM, ITaaS, and more, your team can work remotely while IT teams effortlessly manage, secure, and update devices and applications for all employees. Elevate your customer service experience with Evolve IP's renowned omnichannel contact center solution, which has been recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years, boasting the highest client recommendation score among all evaluated vendors. This tailored communications and contact center platform will be uniquely crafted to meet the specific needs of your business, ensuring a seamless and effective communication experience. By choosing Evolve IP, you're not just investing in technology; you're enhancing the overall performance and satisfaction of your entire organization.
Description
Flexiscale's hosted desk service is a flexible and secure solution for businesses that support remote workers and office workers. You can continue to use Windows desktop in the office and remote work with Flexiscale's hosted desk. All your data and applications are protected and backed-up. Flexiscale's hosted Desktop remains the same whether you access it from your office on a PC, Mac, tablet, or smartphone. Access your desktop securely via any web browser. You can work from anywhere and have the assurance that your business is always backed up. You can forget about the hassle and overhead associated with managing your desktop infrastructure. Instantly create new user desktops and deploy them on-demand.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Act!
Yes
GoldMine CRM
Yes
Google Contacts
Yes
Google Workspace
No
Microsoft Access
No
Microsoft Power BI
No
Microsoft Teams
Yes
NetSuite
Yes
Oracle Database
No
Integrations
Microsoft 365
Yes
Act!
No
GoldMine CRM
No
Google Contacts
No
Google Workspace
Yes
Microsoft Access
Yes
Microsoft Power BI
Yes
Microsoft Teams
No
NetSuite
No
Oracle Database
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
£0.01
IaaS packages are charged on resources consumed.
Hosted Desktops are charged per user per month.
Hosted Desktops are charged per user per month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Evolve IP
Founded
2011
Country
United States
Website
www.evolveip.net
Vendor Details
Company Name
Flexiscale
Founded
1997
Country
United Kingdom
Website
flexiscale.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Desktop as a Service (DaaS)
Admin Console
No
Application Management
No
BYOL Management
No
Backup & Recovery
No
Cloud Encryption
No
Device Management
No
File Management
No
GPU Virtualization
No
Multi-Factor Authentication
No
Policy Management
No
Single Sign On
No
User Provisioning
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Virtual Desktop (VDI)
Desktop-as-a-Service
No
Load Balancing
No
Multi-Device Support
No
Multi-Factor Authentication
No
Permissions / Access Controls
No
Self Service Portal
No
Third Party Integration
No
Product Features
Desktop as a Service (DaaS)
Admin Console
Yes
Application Management
Yes
BYOL Management
Yes
Backup & Recovery
Yes
Cloud Encryption
Yes
Device Management
Yes
File Management
Yes
GPU Virtualization
Yes
Multi-Factor Authentication
Yes
Policy Management
Yes
Single Sign On
Yes
User Provisioning
Yes
Infrastructure-as-a-Service (IaaS)
Analytics / Reporting
Yes
Configuration Management
Yes
Data Migration
Yes
Data Security
Yes
Load Balancing
Yes
Log Access
Yes
Network Monitoring
Yes
Performance Monitoring
Yes
SLA Monitoring
Yes
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
Yes
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
Yes
Remote Wake
Yes
User Management
Yes
Remote Work
Collaboration
Yes
Credential Management
Yes
Electronic Signature
Yes
Employee Monitoring
Yes
Live Chat
Yes
Meeting Management
Yes
Project Management
Yes
Remote Access
Yes
Remote Support
Yes
Screen Sharing
Yes
Softphone
Yes
Task Management
Yes
Time Zone Tracking
Yes
Video Chat
Yes
Web Conferencing
Yes
Virtual Desktop (VDI)
Desktop-as-a-Service
Yes
Load Balancing
Yes
Multi-Device Support
Yes
Multi-Factor Authentication
Yes
Permissions / Access Controls
Yes
Self Service Portal
Yes
Third Party Integration
Yes
