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Description
THE WHAT:
Evermuse is an AI guide that transforms customer conversations into roadmap insights, helping you create stronger products, faster.
THE WHY:
• Roadmapping is often slow, fragmented, and subjective.
• Sales and CS calls remain a closed loop for Product teams.
• Product teams end up leaning on broad AI tools and basic call notes that aren’t tailored to their needs.
THE HOW:
Evermuse captures Sales, CS, and Product team interactions with customers through file uploads, direct meeting recordings, and integrations with existing call recorders.
It then distills those calls into the signals Product cares about (like requirements, friction points, standout quotes, and sentiment), organizing and tallying them by frequency.
Evermuse compiles those signals into fully referenced opportunities your team can use in roadmap planning.
Finally, Evermuse lets you query your complete dataset of customer calls with an AI-driven chat, so you can surface insights on demand.
Description
Gather the contextual insights necessary to enhance user-centric decision-making. This adaptable tool is designed for a variety of applications beyond traditional diary studies. It facilitates prototype evaluations, competitive assessments, exploratory product discovery, supplemental fieldwork, and shopalongs. The range of methodologies that teams can utilize with Diary is virtually limitless. Affordable and agile fieldwork insights empower you to initiate your study with a simple press of a button, returning to a platform filled with valuable results. Diary provides you with immersive data collection at precisely the right moment, allowing for convenient review at your leisure. Transform your research challenges into meaningful action items with impactful findings from dscout. Utilize robust in-platform analysis tools to easily tag, filter, and synthesize data. Share your findings with stakeholders and foster empathy through personal video feedback. The entire process, from initiation to delivery, is seamless and efficient. You can even identify your most articulate participants using our innovative machine-learning feature that measures expressiveness, ensuring you capture the best insights possible. This comprehensive approach guarantees that your research efforts yield significant and actionable outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
Asana
Yes
Chorus by ZoomInfo
Yes
Gong
Yes
Google Meet
Yes
Jira
Yes
Linear
Yes
Microsoft Teams
Yes
Slack
Yes
TestingTime
No
Zoom
Yes
Integrations
Asana
No
Chorus by ZoomInfo
No
Gong
No
Google Meet
No
Jira
No
Linear
No
Microsoft Teams
No
Slack
No
TestingTime
Yes
Zoom
No
Pricing Details
$100/month
Includes 1,200 credits, enough for ~40 customer calls of 30-minutes each (i.e., 1 credit per minute of audio or video analysis)
$0.10 / credit
For every additional credit
Up to 5 users
Up to 100 employees
14-day free trial
$0.10 / credit
For every additional credit
Up to 5 users
Up to 100 employees
14-day free trial
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Evermuse
Founded
2024
Country
United States
Website
evermuse.com
Vendor Details
Company Name
dscout
Founded
2011
Country
United States
Website
dscout.com/diary