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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Evenly: AI Translation is a Shopify application designed to facilitate the translation and review of both product and storefront content within the Shopify platform. It allows merchants to easily compare the original text with its translations, modify specific fields, and safeguard any manual adjustments from being overwritten by automated processes. A built-in glossary ensures that preferred names and specialized terminology remain consistent throughout, while various tools identify any missing translations and highlight content that has been altered in the source. The application offers a free plan that enables users to review previously saved Shopify translations and retain manual edits, but it does not include AI generation or automatic updates. For those seeking more advanced features, the Standard plan introduces AI translation capabilities, side-by-side review options, glossary tools, and 1,000 translation units each month for a fee of $29. The Brand Voice plan, priced at $59 for 30 days, provides users with 2,000 translation units along with features for tone management, writing samples, and the same glossary and protected-edit functionalities. Importantly, all translations are preserved within Shopify and remain accessible even after the service is canceled. This ensures that merchants can maintain their content integrity regardless of their ongoing subscription status.

Description

Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 

Integrations

Shopify No 

Pricing Details

$29/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Evenly

Country

United Kingdom

Website

apps.shopify.com/evenly-1

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Product Features

Alternatives

No Alternatives

Alternatives