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Description
Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents.
THE PROCESS
1. Define: establish authentic scenarios and criteria for success.
2. Run: execute tests that mimic realistic human behavior.
3. Measure: identify successful elements, failures, and operational boundaries.
4. Act: obtain clear, actionable insights for necessary adjustments or deployments.
KEY FEATURES
1. Scenarios: create and define test cases based on agent directives.
2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles.
3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction.
4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions.
5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail.
This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.
Description
Gain access to Azure Test Plans, an integrated component of Azure DevOps, which can be utilized either as a managed cloud service or hosted on-premises. This platform enables effective coordination of all testing management processes, encompassing aspects such as test planning, creation, execution, and tracking, all from a unified interface or through Kanban boards equipped with quality features. The test hub provides essential insights to product owners and business analysts regarding progress relative to established acceptance criteria and quality benchmarks. Testers can execute manual tests and document results at each stage with a suite of tools designed specifically for their needs. The web-based test runner facilitates pass-fail outcomes, meticulous tracking of test steps, comprehensive commenting, and efficient bug reporting. Additionally, Azure Pipelines, within Azure DevOps, enhances continuous delivery capabilities, simplifying the automation of application deployment and testing across various environments. By allowing teams to create release definitions and automate deployment processes in a consistent and trustworthy manner, they can effectively manage multiple releases occurring simultaneously. This robust framework not only streamlines testing but also significantly improves overall project efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Visual Studio Code
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$799 per year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Evalgent
Founded
2025
Country
India
Website
www.evalgent.com
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
visualstudio.microsoft.com/vs/test-professional/
Product Features
Product Features
Software Testing
Automated Testing
No
Black-Box Testing
No
Dynamic Testing
No
Issue Tracking
No
Manual Testing
No
Quality Assurance Planning
No
Reporting / Analytics
No
Static Testing
No
Test Case Management
No
Variable Testing Methods
No
White-Box Testing
No