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Average Ratings 3 Ratings

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Description

Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents. THE PROCESS 1. Define: establish authentic scenarios and criteria for success. 2. Run: execute tests that mimic realistic human behavior. 3. Measure: identify successful elements, failures, and operational boundaries. 4. Act: obtain clear, actionable insights for necessary adjustments or deployments. KEY FEATURES 1. Scenarios: create and define test cases based on agent directives. 2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles. 3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction. 4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions. 5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail. This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.

Description

Trusys.ai serves as a comprehensive AI assurance platform designed to assist organizations in assessing, securing, monitoring, and managing artificial intelligence systems throughout their entire lifecycle, from initial testing stages to full-scale production implementation. The platform includes various tools, such as TRU SCOUT, which automates security and compliance checks against international standards and identifies potential adversarial vulnerabilities; TRU EVAL, which conducts thorough evaluations of AI applications—covering text, voice, image, and agent functionalities—focusing on metrics like accuracy, bias, and safety; and TRU PULSE, which monitors production in real-time, providing alerts for issues related to drift, performance drops, policy breaches, and anomalies. By offering complete visibility and tracking of performance, Trusys enables teams to identify unreliable outputs, compliance deficiencies, and operational challenges at an early stage. Additionally, Trusys facilitates model-agnostic evaluations with a user-friendly, no-code interface and incorporates human-in-the-loop assessments along with customizable scoring metrics, effectively marrying expert insights with automated evaluations. This combination ensures that organizations can maintain high standards of performance and compliance in their AI systems.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Claude No 
Gemini No 
Google No 
Llama No 
Mistral AI No 
OpenAI No 
Perplexity No 

Integrations

Claude Yes 
Gemini Yes 
Google Yes 
Llama Yes 
Mistral AI Yes 
OpenAI Yes 
Perplexity Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Evalgent

Founded

2025

Country

India

Website

www.evalgent.com

Vendor Details

Company Name

Trusys

Founded

2024

Country

United States

Website

www.trusys.ai/

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Product Features

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