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Description

Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents. THE PROCESS 1. Define: establish authentic scenarios and criteria for success. 2. Run: execute tests that mimic realistic human behavior. 3. Measure: identify successful elements, failures, and operational boundaries. 4. Act: obtain clear, actionable insights for necessary adjustments or deployments. KEY FEATURES 1. Scenarios: create and define test cases based on agent directives. 2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles. 3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction. 4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions. 5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail. This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.

Description

We develop an extensive memory system for your web application along with the interactions we participate in. Our quality assurance testing agent is designed to pinpoint specific actions and goals. You can set up the tests using your personal user credentials and relevant data. Various personas supervise the agent, leading to the identification of defects that differ in severity. Our AI-driven agent analyzes situations and takes necessary actions to fulfill testing objectives. It automatically provides comments on your pull requests, delivering actionable insights. Additionally, it produces bug reports that are friendly to developers, encompassing essential details like console logs and network requests. The testing process can divert attention from developing new features and necessitate updates to the test code for even minor app modifications. Issues in production can create pressure on customer support, disrupt developers, and potentially result in the loss of customers. Relying on manual testing incurs high costs and often results in sluggish feedback cycles, which may hinder timely releases. Ultimately, an efficient testing framework is crucial for maintaining the overall health of your application and ensuring customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ClickUp No 
Jira No 
Linear No 
Slack No 

Integrations

ClickUp Yes 
Jira Yes 
Linear Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Evalgent

Founded

2025

Country

India

Website

www.evalgent.com

Vendor Details

Company Name

QA.tech

Founded

2023

Country

Sweden

Website

qa.tech

Product Features

Product Features

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

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