Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents.
THE PROCESS
1. Define: establish authentic scenarios and criteria for success.
2. Run: execute tests that mimic realistic human behavior.
3. Measure: identify successful elements, failures, and operational boundaries.
4. Act: obtain clear, actionable insights for necessary adjustments or deployments.
KEY FEATURES
1. Scenarios: create and define test cases based on agent directives.
2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles.
3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction.
4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions.
5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail.
This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.
Description
Maxim is a enterprise-grade stack that enables AI teams to build applications with speed, reliability, and quality. Bring the best practices from traditional software development to your non-deterministic AI work flows. Playground for your rapid engineering needs. Iterate quickly and systematically with your team. Organise and version prompts away from the codebase. Test, iterate and deploy prompts with no code changes. Connect to your data, RAG Pipelines, and prompt tools. Chain prompts, other components and workflows together to create and test workflows. Unified framework for machine- and human-evaluation. Quantify improvements and regressions to deploy with confidence. Visualize the evaluation of large test suites and multiple versions. Simplify and scale human assessment pipelines. Integrate seamlessly into your CI/CD workflows. Monitor AI system usage in real-time and optimize it with speed.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Claude
No
Google Cloud Platform
No
Hugging Face
No
Jenkins
No
Microsoft Azure
No
OAuth
No
OpenAI
No
Integrations
Amazon Web Services (AWS)
Yes
Claude
Yes
Google Cloud Platform
Yes
Hugging Face
Yes
Jenkins
Yes
Microsoft Azure
Yes
OAuth
Yes
OpenAI
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29/seat/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Evalgent
Founded
2025
Country
India
Website
www.evalgent.com
Vendor Details
Company Name
Maxim
Founded
2023
Country
United States
Website
www.getmaxim.ai/