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Description

Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents. THE PROCESS 1. Define: establish authentic scenarios and criteria for success. 2. Run: execute tests that mimic realistic human behavior. 3. Measure: identify successful elements, failures, and operational boundaries. 4. Act: obtain clear, actionable insights for necessary adjustments or deployments. KEY FEATURES 1. Scenarios: create and define test cases based on agent directives. 2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles. 3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction. 4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions. 5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail. This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.

Description

Create dependable, seamless automated tests without needing any technical expertise. This is the only test automation platform specifically designed for those without a technical background. Harness the power of AI to detect issues before they reach your customers. Magic Inspector offers an extensive selection of pre-configured actions that let you engage with your application using everyday language. Whether it’s clicking buttons or uploading files, you can automate a variety of actions effortlessly. With Magic Inspector, you can organize your tests into suites that can be scheduled to execute at designated intervals. Additionally, notifications can be set up to inform you when a test encounters a failure. To expedite your test creation, we supply built-in variables and the option to configure custom variables for storing unique data and sensitive information, alongside reusable tests to eliminate redundancy. You can seamlessly connect with your preferred communication platforms to receive alerts about test failures. Identifying bugs before they affect your customers is an invaluable advantage that enhances your product's reliability. Furthermore, this streamlined process empowers teams to focus more on innovation rather than troubleshooting.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Discord No 
Gmail No 
Microsoft Teams No 
Slack No 

Integrations

Discord Yes 
Gmail Yes 
Microsoft Teams Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$148 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Evalgent

Founded

2025

Country

India

Website

www.evalgent.com

Vendor Details

Company Name

Magic Inspector

Country

United States

Website

www.magicinspector.com

Product Features

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing No 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution No 
Test Script Reviews No 
Unicode Compliance No 

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