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Description

Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents. THE PROCESS 1. Define: establish authentic scenarios and criteria for success. 2. Run: execute tests that mimic realistic human behavior. 3. Measure: identify successful elements, failures, and operational boundaries. 4. Act: obtain clear, actionable insights for necessary adjustments or deployments. KEY FEATURES 1. Scenarios: create and define test cases based on agent directives. 2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles. 3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction. 4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions. 5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail. This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.

Description

Heal is a cutting-edge quality assurance (QA) platform powered by artificial intelligence, crafted to streamline the development and upkeep of comprehensive end-to-end tests, thereby empowering engineering teams to achieve swift and dependable test coverage. Utilizing AI agents, Heal generates Playwright-based tests that are meticulously fine-tuned by human professionals, guaranteeing superior quality outcomes. This innovative methodology enables teams to attain up to 80% test coverage in a matter of weeks, which greatly minimizes the need for manual QA tasks. Designed to eliminate unreliable tests, Heal delivers consistent and dependable results. Additionally, the platform integrates effortlessly with Slack, allowing users to initiate requests for new tests directly within their current workflows. The human-reviewed test results ensure precision, and clients retain full ownership of the generated test code, which provides them with adaptability and prevents vendor lock-in. With Heal, engineering teams can free up around 7 hours of work per engineer each week, expediting QA cycles to a mere 10 minutes. As a result, teams can focus more on innovation and less on time-consuming testing processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Playwright No 
Slack No 

Integrations

Playwright Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Evalgent

Founded

2025

Country

India

Website

www.evalgent.com

Vendor Details

Company Name

Heal.dev

Country

United States

Website

www.heal.dev/

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