Average Ratings 0 Ratings
Average Ratings 3,225 Ratings
Description
Access comprehensive data and live reporting features. Monitor the ratio of incoming calls to those answered, along with average call durations and total call time. This tool is invaluable for evaluating efficiency and fostering a strong work ethic. It is user-friendly, dependable, and straightforward to manage. Our TMS offers a variety of advanced features such as in-depth reports, real-time oversight, call monitoring, and analytical trends. It adapts seamlessly to your expanding business needs, supporting anywhere from 3 to over 1000 extensions. You can also integrate it with your existing CRM for a customized digital receptionist experience, along with various other functionalities designed to conserve your time and resources. With one extension available across three devices, you'll maintain connectivity wherever there’s internet access, enhancing your business operations on the go. Furthermore, we take pride in delivering a top-notch business phone solution that operates effortlessly. Euphoria stands as a robust cloud-based PBX (Private Branch Exchange) telecommunication service, ensuring that your communication needs are met efficiently. With our system, your business is equipped to thrive in any environment.
Description
In 60 seconds, activate your international phone number. You can choose from over 120+ countries or 1,000 cities. Forward your calls to any number worldwide. You can route your calls according to the hours and days of your business with robust scheduling options. You can route your calls to your main office during business hours or to voicemail during nonbusiness hours. You can instantly view detailed information about calls to your TollFreeForwarding number. To make informed decisions about outbound sales, and follow-up, learn about your customers' call patterns. Record all or part of your calls to keep track of them. Call detail records are a place where recordings can be stored. They can be downloaded or played at any time.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$4 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Euphoria Telecom
Founded
2010
Country
South Africa
Website
www.euphoria.co.za/
Vendor Details
Company Name
TollFreeForwarding
Founded
2002
Country
United States
Website
tollfreeforwarding.com
Product Features
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No