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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Access comprehensive data and live reporting features. Monitor the ratio of incoming calls to those answered, along with average call durations and total call time. This tool is invaluable for evaluating efficiency and fostering a strong work ethic. It is user-friendly, dependable, and straightforward to manage. Our TMS offers a variety of advanced features such as in-depth reports, real-time oversight, call monitoring, and analytical trends. It adapts seamlessly to your expanding business needs, supporting anywhere from 3 to over 1000 extensions. You can also integrate it with your existing CRM for a customized digital receptionist experience, along with various other functionalities designed to conserve your time and resources. With one extension available across three devices, you'll maintain connectivity wherever there’s internet access, enhancing your business operations on the go. Furthermore, we take pride in delivering a top-notch business phone solution that operates effortlessly. Euphoria stands as a robust cloud-based PBX (Private Branch Exchange) telecommunication service, ensuring that your communication needs are met efficiently. With our system, your business is equipped to thrive in any environment.

Description

Your system operates in the cloud, utilizing Obihai IP phones as endpoints, while a premise-based setup keeps all equipment at the office, allowing flexibility in VoIP usage. You can seamlessly configure RingCentral and Nextiva's BYOD services through the OBiTALK portal, which facilitates not only basic SIP registration but also advanced features like extension monitoring and Busy Lamp Field assignments. This setup can lead to significant savings on phone calls, especially when using Google Voice with the OBi, enabling free calls within the USA and Canada, along with incredibly low international rates to over 150 destinations, such as just 1¢ per minute to China, India, and Mexico, with no connection fees. Back in 1969, we had clients who were traveling for business when Neil Armstrong and Buzz Aldrin were on their historic lunar mission, and they took our headsets along. It's hard to believe that was over 50 years ago, and our commitment to innovation and quality has only grown since then. Today, we continue to push the boundaries of communication technology, ensuring our clients have access to cutting-edge solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Voice No 
Horizon Hosted Phone System No 
ITP No 
Value Innovation Labs Enterprise HRMS No 
Value Innovation Labs Marketing Automation Platform No 
Xinix No 

Integrations

Google Voice Yes 
Horizon Hosted Phone System Yes 
ITP Yes 
Value Innovation Labs Enterprise HRMS Yes 
Value Innovation Labs Marketing Automation Platform Yes 
Xinix Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Euphoria Telecom

Founded

2010

Country

South Africa

Website

www.euphoria.co.za/

Vendor Details

Company Name

Polycom

Founded

1990

Country

United States

Website

www.obitalk.com/obinet/

Product Features

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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