Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Access comprehensive data and live reporting features. Monitor the ratio of incoming calls to those answered, along with average call durations and total call time. This tool is invaluable for evaluating efficiency and fostering a strong work ethic. It is user-friendly, dependable, and straightforward to manage. Our TMS offers a variety of advanced features such as in-depth reports, real-time oversight, call monitoring, and analytical trends. It adapts seamlessly to your expanding business needs, supporting anywhere from 3 to over 1000 extensions. You can also integrate it with your existing CRM for a customized digital receptionist experience, along with various other functionalities designed to conserve your time and resources. With one extension available across three devices, you'll maintain connectivity wherever there’s internet access, enhancing your business operations on the go. Furthermore, we take pride in delivering a top-notch business phone solution that operates effortlessly. Euphoria stands as a robust cloud-based PBX (Private Branch Exchange) telecommunication service, ensuring that your communication needs are met efficiently. With our system, your business is equipped to thrive in any environment.
Description
MegaDialer, a cloud-based call centre software, is designed to assist businesses with predictive or preview dialing. Users can view campaign information, track agents, and perform real-time analysis through the interactive interface.
MegaDialer features include instant call reports, on demand recording, call supervision, call layout after complete, caller ID and call monitoring, automated re-calls as well as automated emailing, incoming calls management, real-time activity panels and call list for agents.
MegaDialer can also be integrated with CRM and SMS systems, allowing employees to manage leads. Pricing is determined by usage. Technical support is available via email or phone.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
No
HubSpot CRM
No
HubSpot Customer Platform
No
Pipedrive
No
Plecto
No
Twilio
No
Zoho CRM
No
Integrations
Google Calendar
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Pipedrive
Yes
Plecto
Yes
Twilio
Yes
Zoho CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Choose a Tailored Rate
The higher amount you recharge, the better prices you will have on your call costs
250€/per top up
500€/per top up
1000€/per top up
The higher amount you recharge, the better prices you will have on your call costs
250€/per top up
500€/per top up
1000€/per top up
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Euphoria Telecom
Founded
2010
Country
South Africa
Website
www.euphoria.co.za/
Vendor Details
Company Name
Megacall
Founded
2008
Country
Spain
Website
megacall.es/en/megadialer-call-center-software/
Product Features
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
Yes
Lead Management
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes