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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The rise in customer expectations has led to a decreased tolerance for subpar service and delivery delays. Customers increasingly desire the ability to monitor their entire order status through their chosen channels, and when this capability is lacking, they are more likely to cancel or modify their orders at the last moment. The risk associated with service quality is further heightened when dealing with intricate packages created by multiple vendors, often resulting from disorganized order processes. Etiya Order Management addresses these challenges by offering a flexible, catalog-driven approach to order capture, decomposition, validation, negotiation, orchestration, and execution, all while managing jeopardies, exceptions, and fallout. This system adeptly configures and personalizes all interactions between businesses and their customers. It efficiently gathers orders from various sales channels, ensuring that each order is validated to uphold business integrity. Furthermore, it has the capacity to manage millions of orders daily. By utilizing catalog-driven order fulfillment, operators can expedite the launch of new offerings and seamlessly implement changes to the fulfillment process, thereby enhancing overall efficiency and customer satisfaction. In this rapidly evolving marketplace, such adaptability is crucial for maintaining a competitive edge.

Description

Uplaces is an innovative cloud-based platform designed for B2B order management and e-commerce tailored specifically for manufacturers, distributors, wholesalers, and sales representatives. This system merges the convenience of field sales order entry with an online storefront, allowing business buyers to browse catalogs, view personalized pricing, payment conditions, minimum order quantities, and their purchase histories, enabling them to place new or repeat orders effortlessly. Sales teams utilize a mobile application to initiate and monitor orders, with real-time synchronization of product and inventory data sourced from integrated ERP systems. The platform features native integrations with Tiny, Bling, and Omie, ensuring seamless connectivity for products, customer information, pricing, inventory, and order management. Selected plans offer API and webhook capabilities, while the Enterprise plan includes personalized ERP integration options. Furthermore, AI-driven order capture technology can interpret various formats such as text, PDFs, images, or audio, matching them to the seller’s catalog and generating draft orders for approval. The platform is also equipped to incorporate Brazilian tax regulations like ICMS-ST and IPI into the order processing, ensuring compliance with local laws. This comprehensive solution empowers businesses to streamline their ordering processes and enhance their operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bling No 

Integrations

Bling Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

R$ 299/month
Plans for manufacturers and distributors start at R$ 299 per month and include three users. Individual sales representative plans start at R$ 149 per month. A 10-day free trial is available, and native ERP connectors have no setup fee.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Etiya

Founded

2004

Country

Holland

Website

www.etiya.com/en/products/order-management

Vendor Details

Company Name

Uplaces

Founded

2018

Country

Brazil

Website

uplaces.com.br

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Alternatives

XRP WOM Reviews

XRP WOM

Meade Willis

Alternatives

No Alternatives