Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The rise in customer expectations has led to a decreased tolerance for subpar service and delivery delays. Customers increasingly desire the ability to monitor their entire order status through their chosen channels, and when this capability is lacking, they are more likely to cancel or modify their orders at the last moment. The risk associated with service quality is further heightened when dealing with intricate packages created by multiple vendors, often resulting from disorganized order processes. Etiya Order Management addresses these challenges by offering a flexible, catalog-driven approach to order capture, decomposition, validation, negotiation, orchestration, and execution, all while managing jeopardies, exceptions, and fallout. This system adeptly configures and personalizes all interactions between businesses and their customers. It efficiently gathers orders from various sales channels, ensuring that each order is validated to uphold business integrity. Furthermore, it has the capacity to manage millions of orders daily. By utilizing catalog-driven order fulfillment, operators can expedite the launch of new offerings and seamlessly implement changes to the fulfillment process, thereby enhancing overall efficiency and customer satisfaction. In this rapidly evolving marketplace, such adaptability is crucial for maintaining a competitive edge.

Description

Founded in 1985, CoLinear Systems set out to create an innovative solution for managing mail-order operations. The RESPONSE order processing software has since established itself as a leader in the competitive landscape of high-volume, multi-user order processing and fulfillment solutions for various channels. Notably, RESPONSE is designed for compatibility, offering seamless integration with a multitude of tools including shopping carts, payment processors, shipping systems, enterprise resource planning software, fraud detection services, and marketing platforms, all of which empower our clients to execute their tasks effectively. Catering to businesses of all sizes, from small enterprises to mid-sized companies processing anywhere from 10 to 10,000 orders daily, we take pride in our ability to provide a tailored Order Management Solution. Our commitment is straightforward: we will inform you if our solution meets your needs or not. With RESPONSE, you have everything necessary to enhance the efficiency of your multi-channel direct commerce operations, encompassing catalog, mail order, internet, and retail activities, ensuring you stay ahead in the market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Etiya

Founded

2004

Country

Holland

Website

www.etiya.com/en/products/order-management

Vendor Details

Company Name

CoLinear Systems

Founded

1984

Country

United States

Website

www.colinear.com

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Catalog Management

Catalog Creation Yes 
Content Library No 
Content Management No 
Cross Selling Functionality No 
Custom Product Attributes No 
Customizable Catalogs No 
Desktop Publishing No 
Pricing Management No 
Product Comparison No 
Search No 

Order Entry

Back Order Management No 
Customer Database Yes 
Inventory Management Yes 
Order Fulfillment No 
Order Management Yes 
Real Time Order Entry No 
Remote Order Entry No 
Shipping Management No 
Warehouse Management No 

Order Management

Back Order Management No 
Catalog Management Yes 
Inventory Management Yes 
Order Entry No 
Order Fulfillment No 
Order Tracking Yes 
Recurring Orders No 
Returns Management Yes 
Shipping Management No 
Special Order Management No 

Alternatives

Alternatives

XRP WOM Reviews

XRP WOM

Meade Willis
CMS Standard Reviews

CMS Standard

NewHaven Software
Natural Order Reviews

Natural Order

Natural Solutions
Onsight Reviews

Onsight

Maxxor Business Solutions