Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
The rise in customer expectations has led to a decreased tolerance for subpar service and delivery delays. Customers increasingly desire the ability to monitor their entire order status through their chosen channels, and when this capability is lacking, they are more likely to cancel or modify their orders at the last moment. The risk associated with service quality is further heightened when dealing with intricate packages created by multiple vendors, often resulting from disorganized order processes. Etiya Order Management addresses these challenges by offering a flexible, catalog-driven approach to order capture, decomposition, validation, negotiation, orchestration, and execution, all while managing jeopardies, exceptions, and fallout. This system adeptly configures and personalizes all interactions between businesses and their customers. It efficiently gathers orders from various sales channels, ensuring that each order is validated to uphold business integrity. Furthermore, it has the capacity to manage millions of orders daily. By utilizing catalog-driven order fulfillment, operators can expedite the launch of new offerings and seamlessly implement changes to the fulfillment process, thereby enhancing overall efficiency and customer satisfaction. In this rapidly evolving marketplace, such adaptability is crucial for maintaining a competitive edge.
Description
Orderwerks is a B2B-focused Order, Inventory, and Fulfillment management platform that offers rich features, new technology, and integrations to connect all your operations.
Customer Ordering, Internal Ordering, Catalog Management and Bulk Management Features. File Uploads, Quotes and many other features. There are many ways to customize Orderwerks to meet your business needs.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Fishbowl
No
OpenCart
No
QuickBooks Desktop Premier
No
QuickBooks Desktop Pro
No
QuickBooks Enterprise
No
QuickBooks Online
No
QuickBooks Online Advanced
No
QuickBooks Payments
No
ShipStation
No
Shopify
No
Integrations
Fishbowl
Yes
OpenCart
Yes
QuickBooks Desktop Premier
Yes
QuickBooks Desktop Pro
Yes
QuickBooks Enterprise
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
QuickBooks Payments
Yes
ShipStation
Yes
Shopify
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Etiya
Founded
2004
Country
Holland
Website
www.etiya.com/en/products/order-management
Vendor Details
Company Name
Orderwerks
Founded
2018
Country
United States
Website
www.orderwerks.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
No
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
No
Multi-Channel Management
No
Product Identification
No
Reorder Management
No
Reporting/Analytics
No
Retail Inventory Management
No
Supplier Management
No
Warehouse Management
No
Order Entry
Back Order Management
Yes
Customer Database
Yes
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
Yes
Real Time Order Entry
Yes
Remote Order Entry
Yes
Shipping Management
Yes
Warehouse Management
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes