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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The rise in customer expectations has led to a decreased tolerance for subpar service and delivery delays. Customers increasingly desire the ability to monitor their entire order status through their chosen channels, and when this capability is lacking, they are more likely to cancel or modify their orders at the last moment. The risk associated with service quality is further heightened when dealing with intricate packages created by multiple vendors, often resulting from disorganized order processes. Etiya Order Management addresses these challenges by offering a flexible, catalog-driven approach to order capture, decomposition, validation, negotiation, orchestration, and execution, all while managing jeopardies, exceptions, and fallout. This system adeptly configures and personalizes all interactions between businesses and their customers. It efficiently gathers orders from various sales channels, ensuring that each order is validated to uphold business integrity. Furthermore, it has the capacity to manage millions of orders daily. By utilizing catalog-driven order fulfillment, operators can expedite the launch of new offerings and seamlessly implement changes to the fulfillment process, thereby enhancing overall efficiency and customer satisfaction. In this rapidly evolving marketplace, such adaptability is crucial for maintaining a competitive edge.

Description

Order Management Systems offers a comprehensive, all-in-one solution for managing online orders and logistics tailored specifically for international brands. With a global footprint, OMS leverages its extensive expertise to streamline the online ordering and product fulfillment processes for medium to large enterprises. The array of services provided includes Order Management, Inventory Management, Customer Relationship Management, and Order Fulfillment. Each module is designed to seamlessly integrate with top E-Commerce platforms, accounting systems, call centers, and payment gateways, ensuring smooth operations. By utilizing their deep industry knowledge, OMS collaborates closely with clients to develop personalized solutions that cater to the unique requirements of each business, ultimately enhancing customer satisfaction and operational efficiency. This commitment to tailored service has resulted in a loyal customer base that appreciates the individualized attention and support they receive.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ATrad No 

Integrations

ATrad Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$295.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Etiya

Founded

2004

Country

Holland

Website

www.etiya.com/en/products/order-management

Vendor Details

Company Name

OMS

Founded

2003

Country

United States

Website

www.ordermanagementsystems.com

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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