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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The rise in customer expectations has led to a decreased tolerance for subpar service and delivery delays. Customers increasingly desire the ability to monitor their entire order status through their chosen channels, and when this capability is lacking, they are more likely to cancel or modify their orders at the last moment. The risk associated with service quality is further heightened when dealing with intricate packages created by multiple vendors, often resulting from disorganized order processes. Etiya Order Management addresses these challenges by offering a flexible, catalog-driven approach to order capture, decomposition, validation, negotiation, orchestration, and execution, all while managing jeopardies, exceptions, and fallout. This system adeptly configures and personalizes all interactions between businesses and their customers. It efficiently gathers orders from various sales channels, ensuring that each order is validated to uphold business integrity. Furthermore, it has the capacity to manage millions of orders daily. By utilizing catalog-driven order fulfillment, operators can expedite the launch of new offerings and seamlessly implement changes to the fulfillment process, thereby enhancing overall efficiency and customer satisfaction. In this rapidly evolving marketplace, such adaptability is crucial for maintaining a competitive edge.

Description

Order management and invoice management. NetSymm Order Express allows your customers to place secure orders 24X7. Get started selling online. NetSymm Order Express eliminates mistakes, automates sales orders and sends order updates. You can choose from a variety of suppliers and view their product catalogs and pricing. Customers can place orders 24x7 via phone, tablet, or desktop. Your ERP system automatically processes orders once they are received and checked. View trending categories and products in charts. A list of the most recent messages and POs is also available. Multiple reports show buyer list, POs as well as products and invoices. You can configure dashboards and reports. Customers can easily modify quantities, products, and reorder orders from the past. This increases sales. You can send real-time status updates, such as created, invoiced and shipped, along with shipment tracking information.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Etiya

Founded

2004

Country

Holland

Website

www.etiya.com/en/products/order-management

Vendor Details

Company Name

NetSymm

Country

United States

Website

www.netsymm.com

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices No 
Dunning Management Yes 
Hourly Billing No 
Invoice History No 
Mobile Payments No 
Multi-Currency No 
Online Invoicing Yes 
Online Payments No 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator Yes 

Order Management

Back Order Management No 
Catalog Management Yes 
Inventory Management Yes 
Order Entry No 
Order Fulfillment No 
Order Tracking Yes 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Procurement

Asset Management No 
Auction Management No 
Bid Management No 
Budget Management No 
Catalog Management Yes 
Contract Management No 
Inventory Management Yes 
Invoice Processing No 
PunchOut No 
Purchase Order Management Yes 
Receiving No 
Requisitions & Approvals No 
Sourcing Management No 
Spend Management No 
Supplier Management No 

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