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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For any organization aiming for success, fostering outstanding customer relationships is essential, and the initial step in this process is embracing a straightforward strategy for customer relationship management (CRM). CRM encompasses all the tactics, methodologies, and technologies utilized by companies to oversee their communications with both existing and prospective clients. By implementing effective CRM practices, businesses can cultivate stronger bonds with their customers, leading to enhanced loyalty and retention, both of which significantly influence a company's profitability. Etiya's Customer Relationship Management solution offers a highly adaptable, customer-focused, omni-channel experience that enables organizations to surpass customer expectations through engagement across various platforms and channels. Additionally, Etiya CRM features a comprehensive, integrated lead-to-cash workflow for efficient customer management. Analyzing social media helps identify communities of interest, as well as potential opportunities for cross-selling and upselling, thus further strengthening customer relationships. In this ever-evolving marketplace, leveraging these insights can provide a competitive advantage.

Description

Verfacto is an analytical solution for data-driven marketing. It automatically analyzes eCommerce data to generate insights that improve the performance of digital marketing. You already pay for traffic, so make the most of it! - Increase conversion rates with data-driven marketing on-site - Use behavioral insights to better understand your customers and predict what they will purchase and how much they will spend. Smart cross-sell and upsell strategies can help you sell more. Identify the best acquisition channels for you. - Manage the impact of discounts and create data-driven discount strategies that increase customer retention and revenue. - Use AI customer segmentation to tailor communication with customers

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Magento No 
OpenCart No 
PrestaShop No 
Shopify No 
Wipro Cloud Studio Yes 
WooCommerce No 

Integrations

Amazon Web Services (AWS) No 
Magento Yes 
OpenCart Yes 
PrestaShop Yes 
Shopify Yes 
Wipro Cloud Studio No 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Etiya

Country

Netherlands

Website

www.etiya.com/en/products/customer-relationship-management

Vendor Details

Company Name

Verfacto

Country

Switzerland

Website

www.verfacto.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Marketing Analytics

A/B Testing No 
Campaign Management Yes 
Channel Attribution Yes 
Customer Journey Mapping Yes 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics Yes 
ROI Tracking No 
Social Media Metrics No 
Website Analytics Yes 

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