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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For any organization aiming for success, fostering outstanding customer relationships is essential, and the initial step in this process is embracing a straightforward strategy for customer relationship management (CRM). CRM encompasses all the tactics, methodologies, and technologies utilized by companies to oversee their communications with both existing and prospective clients. By implementing effective CRM practices, businesses can cultivate stronger bonds with their customers, leading to enhanced loyalty and retention, both of which significantly influence a company's profitability. Etiya's Customer Relationship Management solution offers a highly adaptable, customer-focused, omni-channel experience that enables organizations to surpass customer expectations through engagement across various platforms and channels. Additionally, Etiya CRM features a comprehensive, integrated lead-to-cash workflow for efficient customer management. Analyzing social media helps identify communities of interest, as well as potential opportunities for cross-selling and upselling, thus further strengthening customer relationships. In this ever-evolving marketplace, leveraging these insights can provide a competitive advantage.

Description

Moving firms that operate extensive fleets of trucks and employ numerous staff members often deal with a significant volume of estimates. These agents are tasked with overseeing estimates that involve third-party carriers and collaborations with other moving businesses. Both small and large carriers provide services to moving companies and seek a reliable platform for managing their opportunities effectively. Truck drivers, whether local or long-distance, are on the lookout for moving leads and opportunities to establish connections with moving companies. Our comprehensive web-based solution, which requires no installation, simplifies the planning and management of all moving operations through an intuitive and straightforward user interface. With our diverse range of moving software packages, movers can efficiently direct, coordinate, and communicate their activities while managing sales, operations, inventory, customer relations, and their workforce. Additionally, iBook serves as a lead-generating add-on to Granot OMS, providing your moving company with an SEO-friendly self-booking website that attracts potential clients and boosts lead generation. This integration not only enhances efficiency but also helps your business thrive in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Wipro Cloud Studio Yes 

Integrations

Amazon Web Services (AWS) No 
Wipro Cloud Studio No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Etiya

Country

Netherlands

Website

www.etiya.com/en/products/customer-relationship-management

Vendor Details

Company Name

Granot

Founded

2000

Country

United States

Website

www.granot.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Moving

Billing & Invoicing No 
Claims Management No 
Customer Management Yes 
Dispatch Management No 
Employee Management Yes 
Fleet Management No 
International Moves No 
Interstate Moves No 
Job Management No 
LTL / Shared Truckload No 
Lead Management No 
Local Moves No 
Military / GSA Moves No 
Quotes / Estimates Yes 
Storage Management Yes 
Work Order Management No 

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