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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ethoca is collaborating with merchants and card issuers globally to provide consumers with detailed purchase information precisely when they need it. This initiative not only enhances the overall customer experience but also mitigates instances of friendly fraud and promotes digital innovation. However, this is merely the beginning! In the event of fraud, recovering your losses becomes a seamless process, saving both time and financial resources. Let’s eliminate these challenges together! It's essential not to view your customers as potential criminals, as such a mindset can negatively impact your profits. Your logo represents the essence of your brand and serves as a recognizable and trustworthy signal to your customers – but it offers even more. Through partnerships with top financial institutions, we have turned your logo into a significant asset that provides consumers with clarity about their purchases and the sellers behind them. The objective is clear: to eradicate transaction misunderstandings, decrease chargebacks, enhance brand visibility, and significantly improve the customer journey. By doing so, we aim to foster loyalty and trust that will benefit your business in the long run.

Description

Enhance the banking journey for your clients by leveraging AI to enrich transaction data, creating captivating experiences that elevate customer satisfaction. By extracting more insights from transactions, you can significantly improve the overall banking experience for your customers. This also helps in lowering operational costs by minimizing chargebacks and reducing the volume of customer support inquiries. Each transaction can be paired with a clear brand name and a well-designed logo, ensuring customers can easily recognize their purchases. Automatic categorization of transaction data into 14 primary categories and numerous subcategories goes beyond standard MCCs, offering clients a more comprehensive view of their financial activities. Furthermore, gain access to valuable information from transactions, including the merchant's phone number, website, and detailed address information such as street, zip code, city, country, and GPS coordinates. Empower your customers to proactively analyze transactions and set blocks on specific merchants to further save costs and prevent chargebacks, ultimately fostering a more transparent and manageable banking relationship. By investing in these enhancements, banks can also strengthen customer loyalty through personalized and informed banking interactions.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amiko Yes 
BlueSnap Yes 
CelerisPay Yes 
Chargeback Gurus Yes 
Chargebackhit Yes 
Merchanto Yes 
MidMetrics Yes 
Midigator Yes 
PAYARC Yes 
Quavo Yes 
Shieldify Yes 
Verdivo Yes 

Integrations

Amiko No 
BlueSnap No 
CelerisPay No 
Chargeback Gurus No 
Chargebackhit No 
Merchanto No 
MidMetrics No 
Midigator No 
PAYARC No 
Quavo No 
Shieldify No 
Verdivo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ethoca

Founded

2005

Country

Canada

Website

www.ethoca.com

Vendor Details

Company Name

Triple

Founded

2021

Country

United Kingdom

Website

www.jointriple.com

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Product Features

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking No 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

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