Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ethoca is collaborating with merchants and card issuers globally to provide consumers with detailed purchase information precisely when they need it. This initiative not only enhances the overall customer experience but also mitigates instances of friendly fraud and promotes digital innovation. However, this is merely the beginning! In the event of fraud, recovering your losses becomes a seamless process, saving both time and financial resources. Let’s eliminate these challenges together! It's essential not to view your customers as potential criminals, as such a mindset can negatively impact your profits. Your logo represents the essence of your brand and serves as a recognizable and trustworthy signal to your customers – but it offers even more. Through partnerships with top financial institutions, we have turned your logo into a significant asset that provides consumers with clarity about their purchases and the sellers behind them. The objective is clear: to eradicate transaction misunderstandings, decrease chargebacks, enhance brand visibility, and significantly improve the customer journey. By doing so, we aim to foster loyalty and trust that will benefit your business in the long run.
Description
When you embrace every order without hesitation, your profits significantly increase, and you also eliminate the costs associated with chargebacks. Rejection of orders is common, but it takes a skilled professional to confidently accept them. Our meticulously developed algorithm, combined with a dedicated manual verification team, boasts an impressive overall approval rate of 98.6%, with certain industries reaching an astonishing 99.7% — the highest in the field. Each order, including those made via phone, is processed through our state-of-the-art AI system. This advanced technology, featuring Persona™ and Dynamic Scoring™, dives deep into your customer's profile to ensure authenticity. Should our AI identify any irregularities, it flags the order for further scrutiny, which our trained agents then investigate thoroughly. Not only does this lead to a higher volume of legitimate orders and a decrease in chargebacks, but it also ensures that more of your earnings remain intact. Furthermore, the efficiency gained from this process allows you to focus on other crucial aspects of your business.
API Access
Has API
No
API Access
Has API
No
Integrations
Amiko
Yes
Authorize.Net
No
BigCommerce
No
BlueSnap
Yes
Braintree
No
CelerisPay
Yes
Chargebackhit
Yes
Magento
No
Merchanto
Yes
MidMetrics
Yes
Integrations
Amiko
No
Authorize.Net
Yes
BigCommerce
Yes
BlueSnap
No
Braintree
Yes
CelerisPay
No
Chargebackhit
No
Magento
Yes
Merchanto
No
MidMetrics
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ethoca
Founded
2005
Country
Canada
Website
www.ethoca.com
Vendor Details
Company Name
Eye4Fraud
Founded
2011
Country
United States
Website
www.eye4fraud.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No
Product Features
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No