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Description
Ethicontrol is a platform that supports the entire lifecycle of a message, incident, or message - from its origination to its final resolution.
Our web-intake supports 40+ languages as well as automatic translations. We offer voice processing and toll-free lines 24/7.
Our case management support scenarios and workflows include delegation, classifications and priorities, tasks, case files and fact trees, team conclusions, and powerful analytics.
Our platform is compliant to the EU Whistleblowing directive, UKBA, PIDA and Sapin II, FCPA as well as ISO 37001, ISO 37002, and many other frameworks.
We offer pricing plans that can be customized for any company size.
We don't charge users.
Different options for rollout: Any location, jurisdiction, SaaS-based, on-premise or in any other manner.
Description
Workpro does everything you need, and nothing you don’t.
This is case management as it should be.
Integrate with web forms, social media and company systems. Create, edit and save correspondence without leaving the case. All in an intuitive system trusted by some of the UK’s leading organisations.
Consistent, compliant complaints handling:
To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access.
Go beyond your standard HR system:
Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.
API Access
Has API
API Access
Has API
Pricing Details
€89 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ethicontrol OU
Founded
2014
Country
Estonia
Website
ethicontrol.com/en/ectrl
Vendor Details
Company Name
Workpro
Founded
1969
Country
United Kingdom
Website
www.workpro.com
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Whistleblowing
Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
HR Employee File Management
Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature