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Average Ratings 1 Rating
Description
Ethicontrol is a platform that supports the entire lifecycle of a message, incident, or message - from its origination to its final resolution.
Our web-intake supports 40+ languages as well as automatic translations. We offer voice processing and toll-free lines 24/7.
Our case management support scenarios and workflows include delegation, classifications and priorities, tasks, case files and fact trees, team conclusions, and powerful analytics.
Our platform is compliant to the EU Whistleblowing directive, UKBA, PIDA and Sapin II, FCPA as well as ISO 37001, ISO 37002, and many other frameworks.
We offer pricing plans that can be customized for any company size.
We don't charge users.
Different options for rollout: Any location, jurisdiction, SaaS-based, on-premise or in any other manner.
Description
Revolutionize the way you handle case and complaint management with Resolve Enterprise. This software offers a highly adaptable solution designed to streamline your business operations, catering to everything from straightforward incidents or complaints to intricate cases and thorough investigations. With Resolve Enterprise, you can effortlessly monitor and search for every interaction related to a case or complaint using intuitive dashboards and comprehensive reporting tools. It not only assists in managing cases or complaints throughout their entire life cycle but also ensures efficient logging, task allocation, deadline management, and communication updates. Moreover, it provides robust document management capabilities that extend all the way to resolution, reporting, and in-depth analysis, making it an indispensable tool for any organization. By adopting Resolve Enterprise, you can enhance your operational efficiency and improve overall customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
1C:Enterprise
No
Azure API Apps
No
Microsoft Entra ID
No
Pricing Details
€89 per month
We don't charge per user seats.
You pay for a company and features requested.
Pricing plans available from 89EUR to 1999EUR per month.
You pay for a company and features requested.
Pricing plans available from 89EUR to 1999EUR per month.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Ethicontrol OU
Founded
2014
Country
Estonia
Website
ethicontrol.com/en/ectrl
Vendor Details
Company Name
Resolve Software Group
Country
Australia
Website
www.resolvesoftware.com.au
Product Features
Investigation Management
Contact Management
Yes
Data Management
No
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes
Whistleblowing
Access Controls / Permissions
No
Automated Routing
No
Compliance Management
No
Customizable Branding
No
Multi-Language Support
No
Real-Time Chat
No
Reporting / Analytics
No
Workflow / Process Automation
No
Product Features
Complaint Management
Case Management
No
Complaint Classification
No
Corrective Actions (CAPA)
No
Customer Complaint Tracking
No
Feedback Management
No
Forms Management
No
Issue Tracking
No
Quality Assurance Management
No
Routing
No
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No
Investigation Management
Contact Management
Yes
Data Management
Yes
Incident Management
No
Reporting & Statistics
Yes
Subject Profiles
No