Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Facilitating teamwork, secure sharing of information, and enhancing business efficiency for law enforcement agencies globally, we have developed a thorough complaint management solution by merging our award-winning platform with the comprehensive expertise in complaint handling and outsourcing provided by Equiniti Hazell Carr. This results in a versatile and robust platform specifically designed to meet your unique operational requirements, along with expert technical resources and outsourcing options. Our all-encompassing solution is suitable for extensive remediation and rectification initiatives, allowing you to handle complaints or cases proactively before they escalate into larger issues. Additionally, our modular approach allows you to choose individual components to customize your customer service experience, or opt for a fully managed service solution that covers every aspect of complaint management, ensuring a seamless and efficient process for your agency. By leveraging our solution, you can significantly improve the overall effectiveness of your operations while maintaining high standards of service delivery.
Description
Impromed Equine is a powerful and all-encompassing software designed for managing equine veterinary practices. Leveraging established business intelligence, this solution streamlines information management and boosts operational efficiency through its suite of features, including specialized billing for equine services, mobile applications for ambulatory care, inventory oversight, and tailored treatment plans. Additionally, Impromed offers seamless integration with laboratories and digital imaging systems, comprehensive bi-directional synchronization, and smart inventory management in collaboration with Henry Schein Animal Health, among other functionalities, making it a vital tool for veterinary professionals in the equine field. By utilizing this advanced software, practices can enhance their overall workflow and improve patient care effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Next In Line
No
PetDesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Equiniti
Founded
2007
Country
United Kingdom
Website
equiniticharter.com
Vendor Details
Company Name
Covetrus
Founded
2018
Country
United States
Website
software.covetrus.com/veterinary-solutions/impromed-equine-veterinary-software/
Product Features
Complaint Management
Case Management
No
Complaint Classification
No
Corrective Actions (CAPA)
No
Customer Complaint Tracking
No
Feedback Management
No
Forms Management
No
Issue Tracking
No
Quality Assurance Management
No
Routing
No
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No
Product Features
Horse
Billing & Invoicing
Yes
Breeding Management
Yes
Client Database
Yes
Expense Tracking
Yes
Feed Management
Yes
Horse Database
Yes
Horse Records
Yes
Income Statements
Yes
Medical Records
Yes