Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Facilitating teamwork, secure sharing of information, and enhancing business efficiency for law enforcement agencies globally, we have developed a thorough complaint management solution by merging our award-winning platform with the comprehensive expertise in complaint handling and outsourcing provided by Equiniti Hazell Carr. This results in a versatile and robust platform specifically designed to meet your unique operational requirements, along with expert technical resources and outsourcing options. Our all-encompassing solution is suitable for extensive remediation and rectification initiatives, allowing you to handle complaints or cases proactively before they escalate into larger issues. Additionally, our modular approach allows you to choose individual components to customize your customer service experience, or opt for a fully managed service solution that covers every aspect of complaint management, ensuring a seamless and efficient process for your agency. By leveraging our solution, you can significantly improve the overall effectiveness of your operations while maintaining high standards of service delivery.

Description

The Code Enforcement application, commonly referred to as Complaints or Zoning Complaints, oversees everything from the initial inquiry to the resolution or outcome of the inspection. This comprehensive system effectively documents all stages, encompassing informal communications by staff to seek corrections—such as requesting a homeowner to trim their lawn—alongside formal inspections, the issuance of violations, notifications of necessary corrections, and final resolutions. The application is highly adaptable to reflect your specific procedures. Meanwhile, the Construction Permit Application App streamlines the entire construction permit journey, starting from the application phase through plan reviews and approvals, culminating in permitting, inspections, and the issuance of certificates. It also incorporates features for handling violations, variations, and reporting, as well as scheduling inspections. Adhering to the International construction code standards, it is tailored to meet your state’s regulations and can be further customized according to your preferences. Both applications work together to enhance efficiency and compliance in the zoning and construction processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Equiniti

Founded

2007

Country

United Kingdom

Website

equiniticharter.com

Vendor Details

Company Name

Jungle Lasers

Founded

1998

Country

United States

Website

www.junglelasers.com

Product Features

Complaint Management

Case Management No 
Complaint Classification No 
Corrective Actions (CAPA) No 
Customer Complaint Tracking No 
Feedback Management No 
Forms Management No 
Issue Tracking No 
Quality Assurance Management No 
Routing No 
Self Service Portal No 
Social Media Monitoring No 
Survey Management No 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing Yes 
Work Order Management Yes 

Alternatives

Alternatives

Inspection Files Reviews

Inspection Files

ALBX Solutions
LAMA Reviews

LAMA

The Davenport Group
Resolve Enterprise Reviews

Resolve Enterprise

Resolve Software Group
isoTracker Complaints Management Reviews

isoTracker Complaints Management

isoTracker Solutions Ltd
Viva Civic Reviews

Viva Civic

Viva Civic Software
CastIMS Reviews

CastIMS

Peacock Consulting
MGMS Reviews

MGMS

Business Management Systems