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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

According to AMR Research, the parts divisions of leading manufacturers can account for as much as 50% of a company's profitability and 25% of its turnover. Regardless of your company's scale, enhancing the efficiency of your parts aftermarket can significantly boost sales while simultaneously lowering selling costs. This ultimately leads to a clear return on investment. Epitomy Publisher provides a web-based, customizable aftermarket solution specifically designed for manufacturers of complex capital goods and their dealers, offering not only technical product support but also online sales capabilities. By integrating global internet access with a comprehensive catalog, Epitomy Publisher effectively facilitates the delivery of intricate mechanical components. The platform boasts an appealing, highly graphical 3D user interface, which fosters a robust branding opportunity for clients while ensuring seamless integration with existing business ERP systems. This innovative approach ensures that manufacturers can stay competitive in a rapidly evolving market.

Description

IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency. With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office. Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
OAuth No 

Integrations

Microsoft 365 No 
OAuth Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Epitomy

Founded

2000

Country

United Kingdom

Website

www.epitomy.com/Products/Detail/Publisher

Vendor Details

Company Name

Components Engine

Founded

2008

Country

Italy

Website

www.iaftersales.com

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Product Features

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