Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
According to AMR Research, the parts divisions of leading manufacturers can account for as much as 50% of a company's profitability and 25% of its turnover. Regardless of your company's scale, enhancing the efficiency of your parts aftermarket can significantly boost sales while simultaneously lowering selling costs. This ultimately leads to a clear return on investment. Epitomy Publisher provides a web-based, customizable aftermarket solution specifically designed for manufacturers of complex capital goods and their dealers, offering not only technical product support but also online sales capabilities. By integrating global internet access with a comprehensive catalog, Epitomy Publisher effectively facilitates the delivery of intricate mechanical components. The platform boasts an appealing, highly graphical 3D user interface, which fosters a robust branding opportunity for clients while ensuring seamless integration with existing business ERP systems. This innovative approach ensures that manufacturers can stay competitive in a rapidly evolving market.
Description
IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency.
With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office.
Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Epitomy
Founded
2000
Country
United Kingdom
Website
www.epitomy.com/Products/Detail/Publisher
Vendor Details
Company Name
Components Engine
Founded
2008
Country
Italy
Website
www.iaftersales.com