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support

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Description

Odyssey powers Enterprise Justice Software, which is utilized by courts and justice organizations across seven nations and 28 states in the U.S., impacting over 100 million people. Our products have demonstrated a strong track record of quick deployment and a client network renowned for its innovative approaches to enhancing access to justice, equipping legal professionals with valuable resources, and fostering collaboration among justice stakeholders. At the core of Enterprise Justice's Court Solutions is the Enterprise Case Manager, a premier court software that supports more than 24 states, including 14 comprehensive implementations across the U.S., delivering powerful solutions for judges, clerks, attorneys, and the general public. Furthermore, Enterprise Justice integrates seamlessly with our partners in law enforcement, corrections, and supervision, providing a comprehensive criminal justice solution that spans from initial dispatch to final disposition. This holistic approach not only improves efficiency but also strengthens the overall justice system, ensuring that all participants can work together more effectively.

Description

Oversee all facets of your utility services through Tyler's all-encompassing billing and account management software. This platform streamlines everything from service connections and disconnections to work orders, invoicing, and customer alerts, empowering both municipal and independent utilities to automate their operations, boost productivity, and improve collection rates. With effortless integration into Tyler’s financial management tools, it simplifies workflows, minimizes data entry, and enhances overall efficiency. Designed with the user in mind, Munis provides the essential services that citizens expect, the capabilities that utilities need, and the advanced technology necessary to support expanding organizations of mid-size to large scale. Moreover, this comprehensive approach ensures that utilities can adapt to evolving demands while maintaining service excellence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Word Yes 

Integrations

Microsoft Word No 

Pricing Details

$25 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$25.00/one-time/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Tyler Technologies

Founded

1966

Country

United States

Website

www.tylertech.com

Vendor Details

Company Name

Tyler Technologies

Founded

1966

Country

United States

Website

www.tylertech.com/products/enterprise-erp/enterprise-utilities

Product Features

Court Management

Administrative Hearings No 
Appeal Boards No 
Calendar Management No 
Case History No 
Collections Management No 
Court Cost Records No 
Defendant Records No 
Docket Management No 
Document Imaging No 
Fines Management No 
Jury Management No 
Subpoena Tracking No 
Warrant Tracking No 

Legal Case Management

Billing Management No 
Calendar Management No 
Case Notes Yes 
Client Management No 
Communication Tracking No 
Conflict Management No 
Corporations No 
Court Management Yes 
Discovery Management No 
Docket Management No 
Document Management Yes 
Expense Tracking No 
Government No 
Law Firms No 
Records Management No 
Task Management No 
Time Tracking No 
Trust Accounting Yes 

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

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