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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Experience award-winning monitoring and reporting software that combines simplicity with essential analytics. Enow delivers real-time monitoring solutions tailored for your on-premise infrastructure. By tracking application-specific metrics on your servers, you gain comprehensive visibility and control down to the smallest detail. For businesses employing hybrid models or operating fully in the cloud, Enow facilitates straightforward dashboards that provide quick insights as well as detailed reports for thorough analysis. Utilizing synthetic transactions, Enow streamlines the process of ensuring a consistent and smooth end-user experience for Exchange on-premises (including Autodiscover, EWS, and MAPI), ADFS, Office 365, and Exchange Online. Our software automatically evaluates the critical functionalities that impact user satisfaction, allowing you to detect potential issues before they escalate into outages. With over 700 insightful reports available, you can analyze usage trends and strategically prepare for future demands, ensuring your organization remains ahead of the curve. By leveraging this extensive data, your business can make informed decisions that drive efficiency and improve overall performance.

Description

Infrared360® offers a comprehensive suite for Administration, Monitoring, Load Testing, Auditing, Statistical Reporting, and Self-Service tailored for Enterprise middleware environments. With the rise of cloud platforms, containers, and other contemporary distributed architectures, it is essential to meet your Service Level Objectives without compromise. In contrast to alternative solutions that merely log data and rely on average-based alerts—which can lead to significant delays—Infrared360® delivers True Real-Time™ monitoring and proactive notifications about potential issues, ensuring that your middleware operates at peak performance. Its Auto-Discovery feature identifies any newly created objects across all operating systems, including Queue Sharing groups and transmission queues, allowing for immediate verification of the correct configuration of allocated objects for application and subsystem availability. This capability enhances operational efficiency by providing instant insights into the state of your middleware infrastructure.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
Microsoft 365 Yes 
Microsoft Exchange Yes 
Skype Yes 

Integrations

Active Directory No 
Microsoft 365 No 
Microsoft Exchange No 
Skype No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ENow

Founded

2004

Country

United States

Website

www.enowsoftware.com

Vendor Details

Company Name

Avada Software

Founded

2006

Country

United States

Website

avadasoftware.com/product-details-infrared360/

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

System Monitoring

Alerts / Notifications No 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring No 
Reporting / Analytics No 
Risk Analysis No 
Server Monitoring No 
Service Configuration Management No 

Product Features

Message Queue

Asynchronous Communications Protocol Yes 
Data Error Reduction Yes 
Message Encryption Yes 
On-Premise Installation Yes 
Roles / Permissions Yes 
Storage / Retrieval / Deletion Yes 
System Decoupling Yes 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management No 
Data Backup / Recovery Yes 
Device Monitoring Yes 
Inventory Management No 
Patch Management No 
Policy-based Automation Yes 
Remote Monitoring Yes 
Reporting / Analytics Yes 
Risk Analysis No 
Server Monitoring Yes 
Service Configuration Management Yes 

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