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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enjay CRM offers the versatility to be deployed on various platforms including our cloud, public cloud, or private cloud, and it can even be set up on your own servers. When opting for server deployment, we supply a secure, optimized, and fortified operating system to ensure the CRM software operates smoothly. For optimal performance and security, Enjay CRM is hosted at some of the largest data centers in India. Additionally, robust Disaster Recovery (DR) measures are in place at alternative data centers to ensure uninterrupted business operations. Data access is carefully controlled through Firewalls, with security managed by experienced professionals. Built-in data access control features, both at the user and group levels, enhance security further. We also provide comprehensive agreements such as NDAs, SLAs, and a privacy policy to guarantee the safety of your business information. Enjay CRM is crafted with both flexibility and scalability in mind, accommodating the needs of your growing organization. Furthermore, guests and travelers can directly approach the hotel to inquire or make bookings, which are seamlessly integrated into the CRM by your booking staff, ensuring a smooth workflow.

Description

TRACK’s Hotel CRM is a comprehensive enterprise solution that consolidates all guest data into a single, accessible location, enhancing direct bookings and guest retention through timely engagement throughout their journey. Traditionally, hoteliers have struggled with a fragmented array of systems, making effective communication and marketing a challenge. The TRACK Hotel CRM allows hoteliers and marketing teams to merge various software into a unified platform that features Omni-Channel marketing and guest communication tools, ensuring that all data is connected seamlessly under one subscription and API. This system enables the customization and personalization of pre-stay messages to elevate the guest experience significantly. Furthermore, it automates the process of sending confirmation emails and text messages immediately after a reservation is confirmed, streamlining operations and enhancing guest satisfaction. With TRACK's Hotel CRM, the future of guest engagement is not just simplified—it’s also more effective and tailored to individual needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

LinkedIn Yes 
WhatsApp Yes 

Integrations

LinkedIn No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Enjay IT Solutions

Founded

2007

Country

India

Website

www.enjayworld.com/enjaycrm/

Vendor Details

Company Name

TRACK Hospitality Software

Founded

2009

Country

United States

Website

www.trackhs.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management No 
Territory Management No 

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