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Description

Enjay CRM offers the versatility to be deployed on various platforms including our cloud, public cloud, or private cloud, and it can even be set up on your own servers. When opting for server deployment, we supply a secure, optimized, and fortified operating system to ensure the CRM software operates smoothly. For optimal performance and security, Enjay CRM is hosted at some of the largest data centers in India. Additionally, robust Disaster Recovery (DR) measures are in place at alternative data centers to ensure uninterrupted business operations. Data access is carefully controlled through Firewalls, with security managed by experienced professionals. Built-in data access control features, both at the user and group levels, enhance security further. We also provide comprehensive agreements such as NDAs, SLAs, and a privacy policy to guarantee the safety of your business information. Enjay CRM is crafted with both flexibility and scalability in mind, accommodating the needs of your growing organization. Furthermore, guests and travelers can directly approach the hotel to inquire or make bookings, which are seamlessly integrated into the CRM by your booking staff, ensuring a smooth workflow.

Description

Streamline the sale of real-time inventory across all your systems through a unified interface, consolidating data from various sources to create a comprehensive profile of your guests, ultimately leading to an unprecedented increase in direct bookings. By integrating real-time inventory from your Property Management System (PMS), Point of Sale (POS), tee-sheet, spa, and partner systems into one platform, you can achieve larger bookings and enhance guest satisfaction. Leverage Inntopia Marketing Cloud to synthesize behavioral, attitudinal, and transactional data from every channel into a cohesive, marketing-focused view of your clientele. In addition, Inntopia DestiMetrics serves as an excellent starting point for initiating an analytics program tailored to your destination. With consolidated data and insights from a dedicated team of travel professionals, you'll gain invaluable perspectives that can transform your business approach. Easily construct queries, generate reports, and monitor your performance directly from your account, as the insights provided are derived from individuals who understand the challenges of achieving steady, sustainable revenue. Moreover, you can extract guest information from a variety of sources, including your PMS, POS, social media, and customer surveys, ensuring you have a well-rounded understanding of your audience. This multifaceted approach not only enhances your operational efficiency but also empowers you to make informed decisions that drive growth and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Affirm No 
Canary Digital Tipping No 
LinkedIn Yes 
ORCODA Logistics Management System (OLMS) No 
ORCODA Workforce Logistics System (OWLS) No 
ResLogic No 
Rezometry No 
WebRezPro No 
WhatsApp Yes 
accesso Siriusware No 
rezStream Cloud PMS No 

Integrations

Affirm Yes 
Canary Digital Tipping Yes 
LinkedIn No 
ORCODA Logistics Management System (OLMS) Yes 
ORCODA Workforce Logistics System (OWLS) Yes 
ResLogic Yes 
Rezometry Yes 
WebRezPro Yes 
WhatsApp No 
accesso Siriusware Yes 
rezStream Cloud PMS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Enjay IT Solutions

Founded

2007

Country

India

Website

www.enjayworld.com/enjaycrm/

Vendor Details

Company Name

Inntopia

Founded

1997

Country

United States

Website

www.inntopia.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

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