Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A comprehensive solution for multi-channel recording, quality oversight, and voice analytics, utilized by businesses globally, ensures compliance and enhances security while elevating service standards. By leveraging audio mining and speech-to-text capabilities alongside a sophisticated text indexing and search functionality, organizations can gain valuable customer insights. Smart Interaction Recording operates as a cloud-based, multi-tenant platform that empowers Telecom Operators to deliver a robust range of services. This enables operators to offer corporate clients compliant recording solutions tailored to industries like finance, insurance, and healthcare, ensuring they meet regulatory requirements while enhancing operational efficiency. Furthermore, this versatile platform supports continuous improvement in customer engagement and satisfaction.
Description
Revcord aims to enhance the capabilities of businesses and vital organizations through its innovative multimedia communication and recording technologies. Our offerings cater to a diverse range of fields, including campus and corporate security, maritime operations, military applications, space research, aviation, public utilities, and law enforcement agencies. At the forefront of our solutions is the Revcord IQ3 Enterprise platform, which represents the latest advancement in software designed for Inspections, Interviews, and Investigations. With IQ3, we promote teamwork, boost productivity, lower costs, and help minimize risks for all involved parties. Additionally, Revcord delivers straightforward, practical, and economical voice logging solutions that not only cut costs but also offer cutting-edge integrated multimedia recording capabilities, addressing concerns related to liability and compliance effectively. By prioritizing user-friendly designs and state-of-the-art technology, Revcord is committed to meeting the evolving needs of our clients in today's fast-paced environment.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Enghouse Networks
Founded
1984
Country
Canada
Website
enghousenetworks.com
Vendor Details
Company Name
Revcord
Website
revcord.com
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
No
Product Features
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
Yes
Video Call Recording
Yes