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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Enghouse Billing SaaS platform offers a comprehensive suite of functionalities including order entry, management, workflow automation, billing, and provisioning, all delivered through a Software as a Service (SaaS) model. This SaaS approach enables Service Providers to accelerate their revenue generation while seamlessly launching innovative, next-generation telecommunications services. It facilitates the definition and automation of intricate workflows using a cohesive Business Process Management (BPM) system. The platform provides a streamlined order processing and provisioning solution, complete with pre-configured integrations for third-party systems. Additionally, it includes built-in support for Salesforce, along with features for entitlement management, trouble ticketing, and customer self-service options. Furthermore, it fully accommodates e-bill presentment, payment processing, accounts receivable management, and general ledger integration, ensuring a holistic financial management experience. This extensive range of capabilities makes the Enghouse Billing platform a versatile tool for modern telecommunications service providers.

Description

Upmind serves as a comprehensive business automation solution tailored for subscription and service-oriented enterprises, merging client management, invoicing, and service provisioning into a single, efficient, scalable, and highly customizable platform. Each customer record, transaction, and interaction is consolidated in one cohesive dashboard, featuring personalized fields, intelligent filters, and integrated workflows that streamline follow-ups and minimize manual intervention. Automated billing processes manage invoicing, renewals, reminders, and international tax calculations using custom templates, ensuring timely payment collection without the need to pursue clients actively. The service provisioning system activates as soon as an order is received, managing the activation, suspension, or renewal of services through robust integrations that align your billing with operational processes. With an API-first design, Upmind provides access to over 1,500 RESTful endpoints and webhooks, allowing developers to create tailored automations, design unique interfaces, or seamlessly integrate external applications. This flexibility empowers businesses to adapt their workflows to meet specific needs efficiently.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ConnectReseller No 

Integrations

ConnectReseller Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$25 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Enghouse Networks

Founded

1984

Country

Canada

Website

www.enghousenetworks.com/portfolio/business-support-systems/billing-as-a-service/billing-saas/

Vendor Details

Company Name

Upmind

Founded

2018

Country

United Kingdom

Website

upmind.com

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

Billing and Invoicing

Billing Portal No 
Contact Database No 
Contingency Billing No 
Customer Portal No 
Customizable Invoices No 
Dunning Management No 
Hourly Billing No 
Invoice History No 
Mobile Payments No 
Multi-Currency No 
Online Invoicing No 
Online Payments No 
Payment Processing No 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator No 

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