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Description
Say goodbye to seeking validation through compliments with automated customer testimonials. In just 10 minutes, you can set up a system that simplifies the collection of high-quality testimonials, an essential aspect for any business. Traditionally, this process has involved tedious communication and coordination. Endorsal transforms this experience by fully automating the workflow, allowing businesses to save both time and resources. By enhancing your conversion rates, fostering customer loyalty, and bolstering your brand's reputation, this service delivers significant value. You have the flexibility to select the information you wish to gather from your customers and customize the form to align with your brand's identity. Once that’s done, you can effortlessly send automated review requests through email and SMS. With a variety of sleek, responsive templates available for customization, or the option to create your own using our REST API, embedding testimonials can be accomplished within minutes, even without coding skills. Moreover, customers can conveniently share their feedback on popular review platforms such as Google My Business, Facebook Pages, and Yelp, enhancing your online presence. This streamlined approach not only simplifies the testimonial process but also encourages more customers to share their positive experiences.
Description
Umanest streamlines property management and fosters accelerated organic growth. By transforming satisfied landlords and tenants into enthusiastic advocates for your brand, you can concentrate on expanding your business. You understand the immense effort required to manage a single tenancy and dedicate long hours to provide excellent residential property management services. However, frustration arises when operations falter unexpectedly and you remain unaware of potential problems. It often feels like a guessing game regarding your clients’ satisfaction levels, whether they are pleased or displeased. With our customer satisfaction management system, you gain the assurance that client concerns are identified swiftly and in real-time, allowing your team the opportunity to engage directly with solutions, initiate conversations, and alleviate any worries. Consequently, your property management operations can flow more seamlessly, ensuring that hidden issues are brought to light and addressed promptly, which ultimately enhances the overall experience for both landlords and tenants. This proactive approach not only improves service quality but also strengthens relationships with your clients.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Facebook
Yes
Google Business Profile
Yes
LinkedIn
Yes
X (Twitter)
Yes
Zapier
Yes
Amazon
Yes
Console Cloud
No
HubSpot Customer Platform
Yes
IFTTT
Yes
Kit
Yes
Integrations
Facebook
Yes
Google Business Profile
Yes
LinkedIn
Yes
X (Twitter)
Yes
Zapier
Yes
Amazon
No
Console Cloud
Yes
HubSpot Customer Platform
No
IFTTT
No
Kit
No
Pricing Details
$39 per month
Or $29 per month if billed annually
Free Trial
Yes
Free Version
No
Pricing Details
$0.49 per property per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Endorsal
Founded
2019
Country
United Kingdom
Website
endorsal.io
Vendor Details
Company Name
Umanest
Founded
2020
Country
New Zealand
Website
www.umanest.com
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
No
Social Sharing
Yes
White Label
No
Product Features
Business Performance Management
Ad Hoc Reports
No
Ad hoc Analysis
No
Budgeting & Forecasting
No
Consolidation / Roll-Up
No
Dashboard
Yes
Key Performance Indicators
Yes
Predictive Analytics
No
Qualitative Analysis
No
Quantitative Analysis
No
Scorecarding
No
Strategic Planning
No
Customer Advocacy
Advocate Management
No
Campaign Management
No
Communication Management
Yes
Community Management
No
Gamification
No
Referral Tracking
Yes
Reporting/Analytics
Yes
Rewards Program
Yes
Social Engagement
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Customer Engagement
Analytics
No
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
White Label
No
Performance Management
360 Degree Feedback
No
Compensation Management
No
Custom Rating Scales
No
Customizable Templates
Yes
Individual Development Plans
No
On-going Performance Tracking
Yes
Peer Appraisals
No
Review Cycle Tracking
No
Self Service Portal
No
Self-Appraisals
No
Skills Assessments
No
Weighted Performance Measures
No
Referral
Affiliate Marketing
No
Campaign Management
No
Contact Management
No
Employee Referral Management
No
Feedback Management
Yes
Lead Engagement
No
Loyalty Program
Yes
Referral Tracking
Yes
Rewards Management
Yes
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
