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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enconvo is an innovative cloud-based platform for business communications that integrates modern telephony, collaboration, connectivity, mobility, and video conferencing into a single adaptable system designed for both hybrid and remote work environments. Central to its offerings, Enconvo Contact replaces outdated on-premise phone systems with scalable cloud telephony solutions that feature important functionalities like call management, recording, professional voicemail, call analytics, marketing while on hold, and seamless fixed mobile convergence, ensuring teams maintain connectivity across various devices. Users can take advantage of softphone applications available on mobile, tablet, and desktop, facilitating the ability to make and receive calls and messages via VoIP, while also allowing them to differentiate between work and personal contacts, as well as access voicemail and call history from any location. Additionally, Enconvo provides integration with CRM systems and other third-party applications to enhance workflow efficiency across business tools, and organizations can easily implement video conferencing solutions through Enconvo Meetings. Together, these features create a comprehensive communication experience tailored for the modern workforce.

Description

Unified Communications and collaboration are essential in today's business landscape. With a single comprehensive solution, your entire team can reap the benefits of enhanced communication. UNIVERGE 3C allows for proactive collaboration from virtually any location and at any time, offering robust IP telephony and UC&C software that adapts seamlessly across on-premises, cloud, or hybrid settings. It addresses the growing demands of customers, colleagues, and partners for quicker responses and elevated service standards. By integrating a digital workplace strategy, you can foster rich and connected experiences for both customers and employees, encouraging frictionless and personalized interactions anytime, anywhere. This approach not only boosts your workforce's efficiency but also enhances their ability to respond swiftly to business needs. Additionally, it ensures that customer interactions are both friendly and informative, while enabling teams to work in unison and collaborate effectively in real-time with co-workers, clients, and suppliers. Ultimately, adopting such innovative solutions can transform your organization's communication landscape, paving the way for greater productivity and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Enconvo

Founded

1993

Country

United Kingdom

Website

enconvo.co.uk

Vendor Details

Company Name

NEC

Country

United States

Website

www.nec-enterprise.com/products/UNIVERGE-3C

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access No 
Multi-User Collaboration Yes 
Voice Mail Yes 

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