Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enconvo is an innovative cloud-based platform for business communications that integrates modern telephony, collaboration, connectivity, mobility, and video conferencing into a single adaptable system designed for both hybrid and remote work environments. Central to its offerings, Enconvo Contact replaces outdated on-premise phone systems with scalable cloud telephony solutions that feature important functionalities like call management, recording, professional voicemail, call analytics, marketing while on hold, and seamless fixed mobile convergence, ensuring teams maintain connectivity across various devices. Users can take advantage of softphone applications available on mobile, tablet, and desktop, facilitating the ability to make and receive calls and messages via VoIP, while also allowing them to differentiate between work and personal contacts, as well as access voicemail and call history from any location. Additionally, Enconvo provides integration with CRM systems and other third-party applications to enhance workflow efficiency across business tools, and organizations can easily implement video conferencing solutions through Enconvo Meetings. Together, these features create a comprehensive communication experience tailored for the modern workforce.
Description
Unified Communications and collaboration are essential in today's business landscape. With a single comprehensive solution, your entire team can reap the benefits of enhanced communication. UNIVERGE 3C allows for proactive collaboration from virtually any location and at any time, offering robust IP telephony and UC&C software that adapts seamlessly across on-premises, cloud, or hybrid settings. It addresses the growing demands of customers, colleagues, and partners for quicker responses and elevated service standards. By integrating a digital workplace strategy, you can foster rich and connected experiences for both customers and employees, encouraging frictionless and personalized interactions anytime, anywhere. This approach not only boosts your workforce's efficiency but also enhances their ability to respond swiftly to business needs. Additionally, it ensures that customer interactions are both friendly and informative, while enabling teams to work in unison and collaborate effectively in real-time with co-workers, clients, and suppliers. Ultimately, adopting such innovative solutions can transform your organization's communication landscape, paving the way for greater productivity and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Enconvo
Founded
1993
Country
United Kingdom
Website
enconvo.co.uk
Vendor Details
Company Name
NEC
Country
United States
Website
www.nec-enterprise.com/products/UNIVERGE-3C
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
No
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
Mobile Access
No
Multi-User Collaboration
Yes
Voice Mail
Yes