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Description
EnSite Safari Suite® stands out as a robust software solution tailored for multi-commodity retail energy billing and customer service needs. Its architecture is crafted to foster expansion for energy firms and service providers by promoting scalability and enhancing back-office operations. By consolidating access to vital information within a single system, EnSite Safari Suite empowers businesses to make informed financial and operational choices. Energy marketers leverage the capabilities of Safari to expand their enterprises, capitalizing on their internal expertise to secure a competitive edge through superior customer and information management. Furthermore, Safari CIS features an intuitive dashboard that streamlines customer management, ultimately leading to a significant advantage in delivering precise and prompt customer support while fostering deeper client relationships.
Description
Excel in creating a future where energy and water are both sustainable and cost-effective. Provide exceptional experiences for your customers, enhance energy efficiency, and oversee networks and assets to ensure vital services are available to your communities daily. Integrate customer service, billing, metering, and device management to boost revenue and resolve issues more quickly. Collect, manage, and analyze sophisticated meter and device data to expedite billing processes and enhance operational effectiveness. Attract and engage customers through tailored marketing and sales communications that motivate action. Utilize AI and insights from behavioral science to influence change and manage peak demand, addressing each customer individually. Anticipate and avert issues throughout the lifespan of your physical assets, ensuring longevity and reliability. Streamline work management, maintenance, and operational procedures to foster a culture of efficiency across the board. This holistic approach not only drives innovation but also positions your organization as a leader in sustainable resource management.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
EnSite
Founded
1995
Country
United States
Website
www.ensite.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/utilities/
Product Features
Energy Management
Benchmarking
No
Bill Audit
No
Bill Database
No
Bill Importing
Yes
Budgeting & Forecasting
No
Compliance Management
No
Contract Management
Yes
Cost / Use Reporting
No
Emissions Monitoring
No
Energy Price Analysis
No
Facility Scheduling
No
Greenhouse Gas Tracking
No
Load Control
No
Load Forecasting
No
Meter Tracking
No
Risk Management
No
Weather Normalization
Yes
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
