Average Ratings 2 Ratings

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Average Ratings 0 Ratings

Total
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Description

Emergency Logs is a comprehensive online platform for operations and asset tracking, specifically designed by First Responders for their peers. This innovative tool allows Fire and EMS agencies to manage and monitor various organizational aspects in one centralized location, including narcotics inventory, EMS supplies, apparatus inspections, equipment inventory management, personal protective equipment (PPE), self-contained breathing apparatus (SCBA), and GPS tracking capabilities. Established in 2016 under the name PhaRmLogs, Emergency Logs is a Veteran-owned enterprise that has been recognized with three prestigious Gartner awards. The development and upkeep of the platform are carried out by a dedicated team of firefighters and paramedics who collectively possess over 50 years of Fire and EMS expertise, ensuring that every feature is rooted in actual field experiences rather than mere sales strategies. Emergency Logs effectively replaces traditional methods such as paper checklists, spreadsheets, and various unconnected applications. By enabling crews to perform checks using smartphones, tablets, or station computers, the system promptly flags any failures and can generate a trouble ticket or work order automatically, ensuring that issues are addressed and resolved without delay. This significant enhancement in operational efficiency underscores the platform's commitment to supporting First Responders in their vital work.

Description

Symphia NowForce facilitates instant communication and improves situational awareness, leading to more effective incident management and response strategies. By utilizing cutting-edge smart devices along with robust wireless and mobile networks, organizations can swiftly adapt to unfolding events as they happen. This flexible and scalable platform promotes information exchange, centralized communication, and coordinated responses among various teams, irrespective of their geographical locations. It connects personnel and units to enable real-time insights and alert dissemination, ensuring that responses are streamlined no matter where they are needed. The platform harnesses smart technology and network capabilities for immediate interaction through video, voice, and text, fostering a seamless flow of information. It maintains a continuous 24/7 link between operations leadership, SOC command centers, security personnel, and local emergency responders. Moreover, the comprehensive view of emergency dispatch enhances situational awareness and significantly speeds up response times during crises, which is vital for effective incident resolution. In essence, Symphia NowForce not only improves communication but also transforms how organizations manage emergencies.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

First Arriving Dashboards Yes 
Street EMS Yes 
Twilio Yes 

Integrations

First Arriving Dashboards No 
Street EMS No 
Twilio No 

Pricing Details

$1200.00
Plan based pricing.
Please see the pricing page for most updated plan prices at Emergency Logs website.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Emergency Logs

Founded

2016

Country

United States

Website

www.emergencylogs.com

Vendor Details

Company Name

Intellicene

Founded

2002

Country

United States

Website

intellicene.com/symphia-nowforce/

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking No 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management Yes 

Fire Department

Custom Map Views Yes 
Equipment Tracking Yes 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search Yes 

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking No 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock Yes 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management Yes 
Supply Management No 

Fire Department

Custom Map Views Yes 
Equipment Tracking Yes 
Event Calendar Yes 
Facility Pre-planning Data No 
In-Vehicle Navigation Yes 
Incident Response Checklists Yes 
Pictometry Imagery No 
Scheduling Yes 
Search No 

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching Yes 
Evidence Management No 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling Yes 

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