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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EmberDial is a web-based sales calling tool designed to enhance the efficiency of sales interactions through a combination of predictive dialing and real-time support for agents on live calls. Sales agents can efficiently navigate call lists, initiate calls directly from their browsers, and receive on-screen assistance that recommends dialogue, counters objections, suggests appropriate tones, and guides them through the team's established scripts, all while maintaining control over the conversation. Following each call, the platform analyzes performance and delivers constructive feedback, highlighting both strengths and opportunities for growth. Tailored for U.S.-based sales teams, including those in insurance, appointment setting, real estate, and home services, EmberDial allows teams to seamlessly integrate CRM data during the onboarding phase, set up targeted calling campaigns, and utilize local phone numbers along with voicemail drop capabilities. This service is provided as a hosted web solution, with a pricing model that includes a monthly fee per user along with additional usage charges, and it offers an optional Agent Assist feature that can be added for enhanced support. As a result, teams benefit from a more streamlined and effective sales process that maximizes productivity and performance.

Description

Vanillasoft is a sales engagement software platform designed to streamline and optimize outreach for revenue teams. It combines key functions such as lead management, sales automation, and auto dialing into one integrated solution. The platform guides agents by delivering the next best lead and recommended action, reducing guesswork and improving efficiency. It automates communication across multiple channels, including phone calls, emails, and SMS. Vanillasoft’s built-in auto dialer offers different dialing modes to help agents work at the most effective pace. The system prioritizes high-value leads, ensuring that sales teams focus on the most important opportunities first. It also provides structured workflows that keep outreach consistent and organized. The platform is widely used in industries like insurance, fundraising, and outsourced sales operations. Its reporting and analytics tools help teams track performance and improve results. Vanillasoft is designed to reduce administrative tasks and increase agent productivity. By combining automation, guidance, and communication tools, it helps teams close deals faster.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Docusign No 
FluentStream No 
GoHighLevel Yes 
HubSpot CRM Yes 
KaseSync No 
Vonage Business No 
boberdoo No 

Integrations

Salesforce Yes 
Docusign Yes 
FluentStream Yes 
GoHighLevel No 
HubSpot CRM No 
KaseSync Yes 
Vonage Business Yes 
boberdoo Yes 

Pricing Details

$99/license/month
$99 per concurrent calling license per month, billed monthly, plus $0.02 per connected minute; ringing does not count and no minutes are included. Optional Agent Assist is $49 per enabled license per month and includes 3,000 assisted minutes.
Free Trial Yes 
Free Version No 

Pricing Details

$100
($100 for first user)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EmberDial

Founded

2026

Country

United States

Website

emberdial.com

Vendor Details

Company Name

Vanillasoft

Founded

2003

Country

United States

Website

www.vanillasoft.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results No 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Call Center

Blended Call Center Yes 
Call Logging No 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording Yes 
Campaign Management Yes 
Dashboard Yes 
Data Management Yes 
Lead Capture No 
Lead Distribution Yes 
Lead Scoring Yes 
Performance Management No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture Yes 
Lead Distribution Yes 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation Yes 
Pipeline Management Yes 
Prospecting Tools Yes 
Source Tracking Yes 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results No 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates No 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting No 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

Sales Engagement

CRM Integration No 
Call Scripts / Call Steps No 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics No 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

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