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Description

EmberDial is a web-based sales calling tool designed to enhance the efficiency of sales interactions through a combination of predictive dialing and real-time support for agents on live calls. Sales agents can efficiently navigate call lists, initiate calls directly from their browsers, and receive on-screen assistance that recommends dialogue, counters objections, suggests appropriate tones, and guides them through the team's established scripts, all while maintaining control over the conversation. Following each call, the platform analyzes performance and delivers constructive feedback, highlighting both strengths and opportunities for growth. Tailored for U.S.-based sales teams, including those in insurance, appointment setting, real estate, and home services, EmberDial allows teams to seamlessly integrate CRM data during the onboarding phase, set up targeted calling campaigns, and utilize local phone numbers along with voicemail drop capabilities. This service is provided as a hosted web solution, with a pricing model that includes a monthly fee per user along with additional usage charges, and it offers an optional Agent Assist feature that can be added for enhanced support. As a result, teams benefit from a more streamlined and effective sales process that maximizes productivity and performance.

Description

InterCloud9 is the industry leader in cloud-based predictive dialers. Our dialer can be used by individuals or call centers. It can dial up to 5 lines per agent, and also allows for inbound call distribution and SMS messaging. No contracts, instant account setup, US-based support and training are all included at no additional cost. Our cloud-based power dialer is easy to set up and fully functional in less than 10 minutes. Simply plug in your headset and upload your data to enjoy the highest possible connection rates! We have the best power dialer whether you are a single agent or a call centre with 100 agents. Our cloud based power dialer hosts an integrated CRM, real-time agent monitoring, an industry leading per agent calling ratio, call back scheduling/reminders, text messaging, script pop ups and email templates just to name a few of the standard features. Our power dialer software can be accessed via an internet connection because it is cloud-based.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GoHighLevel Yes 
HubSpot CRM Yes 
Salesforce Yes 
Zapier No 
Zoho CRM No 

Integrations

GoHighLevel No 
HubSpot CRM No 
Salesforce No 
Zapier Yes 
Zoho CRM Yes 

Pricing Details

$99/license/month
$99 per concurrent calling license per month, billed monthly, plus $0.02 per connected minute; ringing does not count and no minutes are included. Optional Agent Assist is $49 per enabled license per month and includes 3,000 assisted minutes.
Free Trial Yes 
Free Version No 

Pricing Details

$69.00
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EmberDial

Founded

2026

Country

United States

Website

emberdial.com

Vendor Details

Company Name

InterCloud9

Founded

2010

Country

United States

Website

www.intercloud9.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results No 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Product Features

Auto Dialer

Call Center Management No 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

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