Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 30 Ratings

Total
ease
features
design
support

Description

Elvan is a platform designed to gather customer feedback and insights, specifically tailored for SaaS and ecommerce teams to effectively capture valuable feedback and convert it into straightforward, actionable insights. Teams are enabled to gather NPS, CSAT, CES, and targeted micro-surveys during crucial moments like post-checkout, in-app actions, or through email outreach. Leveraging AI, Elvan analyzes qualitative feedback, uncovers recurring themes, identifies potential churn risks, and reveals opportunities for growth—all without the need for manual tagging or cumbersome spreadsheet management. Featuring an easy setup, adaptable survey triggers, and real-time dashboards, Elvan empowers teams to comprehend customer behavior and respond swiftly to what truly matters. This platform is designed for teams that prioritize meaningful insights over superficial metrics, ensuring a focus on genuine customer engagement and satisfaction. Ultimately, Elvan streamlines the feedback process to enhance decision-making and drive business success.

Description

A prominent player in the realm of survey solutions, responding to 20 million inquiries each day. Maintain a competitive advantage by genuinely grasping your customers' perspectives. Customer satisfaction surveys enable you to engage with individuals across various interaction points, revealing their desires, needs, and expectations. Discover the effectiveness of your strategies and areas needing improvement directly through employee feedback. Assess workforce satisfaction, perform comprehensive reviews, or distribute compliance assessments. Regardless of your role, be it in HR or as a team leader, employee surveys provide the insights you require. Gain access to global opinions at your convenience—market research surveys simplify the process of gathering feedback from both current and potential customers, evaluating concepts, and measuring brand recognition. Become part of the 98% of Fortune 500 companies that trust SurveyMonkey for data powered by the people. With the ability to analyze trends and preferences, you can make informed decisions that lead to greater success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Zendesk Yes 
Aritic Swarm No 
Data Sentinel No 
FastSpring No 
Giftronaut No 
HappyFox No 
Hello Customer No 
HubSpot Content Hub No 
Inspire Software No 
Integrately No 
Miro No 
Propello Cloud No 
Sopact Impact Cloud No 
Sourcetable No 
Tremendous No 
Watershed No 
Zoho Analytics No 
Zoho Marketing Automation No 
iDashboards No 

Integrations

Slack Yes 
Zendesk Yes 
Aritic Swarm Yes 
Data Sentinel Yes 
FastSpring Yes 
Giftronaut Yes 
HappyFox Yes 
Hello Customer Yes 
HubSpot Content Hub Yes 
Inspire Software Yes 
Integrately Yes 
Miro Yes 
Propello Cloud Yes 
Sopact Impact Cloud Yes 
Sourcetable Yes 
Tremendous Yes 
Watershed Yes 
Zoho Analytics Yes 
Zoho Marketing Automation Yes 
iDashboards Yes 

Pricing Details

$49/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$25 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Elvan

Founded

2025

Country

India

Website

www.elvan.ai

Vendor Details

Company Name

SurveyMonkey

Founded

1999

Country

United States

Website

www.surveymonkey.com

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback Yes 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration No 
Document Indexing No 
Drag & Drop No 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing No 
Version Control No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management No 
Paper-Based Yes 
Phone-Based No 
Sample Management No 
Statistical Analysis Yes 
Survey Management Yes 

NPS

Polling

Data Analysis Tools Yes 
Email Distribution Yes 
Feedback Collection Yes 
Live Results Tracking Yes 
Multiple Question Types No 
Online Polling Yes 
Phone Polling No 
Presentation Tools No 
Q & A No 
SMS Polling No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

Alternatives

Delighted Reviews

Delighted

Qualtrics
Simplesat Reviews

Simplesat

Pronto Holdings